What are the responsibilities and job description for the Field Engineer position at NET56?
Job Description
Field Services Engineer
Net56, Inc. is an exciting, relevant, growing firm with a proven track record as a skilled Managed IT Services Provider and as a leader in Cybersecurity consulting and advisory services.
We are looking for a results-oriented IT Field Services Engineer.
Requirements:
· High School Diploma is required
Preferred Certifications and Experience:
· Bachelor’s Degree in Business, Information Systems, Computer Science or related field is a plus
· 3 to 5 years of experience with hardware, software, and LAN/WAN
· Experience with educational entities preferred
· Experience and ability to plan and control projects
· Microsoft and/or Cisco certification(s)
Skills:
· Ability to communicate effectively
· Ability to understand and clearly relate technical manuals and software specifications
· Exceptional time management and detail-orientation skills
· Ability to self-manage in a busy environment
Must have knowledge in:
· End-user device and hardware troubleshooting methodologies
· General application software packages
· Hardware principals of operations
· Windows, OS X, iOS, Android, and Chrome operating systems
· LAN and WAN topologies
Duties:
· Work in a mixed (PC, tablet, Chromebook, and Mac) environment
· Responsible for troubleshooting and repairing a wide variety of end-user devices such as iPads and Chromebooks
· Responsible for troubleshooting and repairing a wide variety of associated peripherals such as printers, phones, projectors, and speakers
· Work closely with the client organization
