Implementation Product Specialist

NETCHEX is seeking an Implementation Product Specialist to join our growing team! Implementation Product Specialist is responsible for helping existing clients adopt the additional business modules they purchase from Netchex. They will be responsible for the successful planning, coordination, and implementation of these projects to ensure business goals and objectives are accomplished within designated timeframes.

Key Responsibilities:

• Work with existing Netchex clients to manage the implementation of their additional business modules including setup, training, and post-conversion analysis
• Manage all project phases, including initiation, planning, execution, monitoring, control and closure
• Create project plans outlining key milestones and deliverables based on project timeline
• Ensure milestones are successfully met through oversight and coordination of resources
• Work collaboratively with other departments impacting the project
• Lead communication with clients and team members through completion of the project
• Provide status reports and updates
• Assess, manage, resolve, and escalate (if necessary) risks and issues
• Make decisions based on information and input in a timely manner
• Work on projects of high complexity

Qualifications:

• Experience with project management tools and structured methodologies
• Knowledge of functional area and related company projects
• Excellent organizational, planning, and time-management skills for handling multiple and conflicting activities
• Excellent negotiation, communication, presentation, and facilitation skills
• Expertise with Microsoft Office
• Commitment to being accountable for results
• Capacity for building relationships both internally and externally
• Strong focus on client service
• Ability to think independently and make decisions
• Strong interpersonal skills
• Collaborative approach to work 
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Prior experience in the payroll, financial and/or service industry is preferred

Why Join Us?

We offer:

• A fun, rewarding, and team-based work environment
• 100% Employer paid Health & Dental Insurance for employees.
• 100% Employer paid Short-Term and Long-Term Disability Insurance for employees
• 100% Employer paid Life Insurance for employees
• Vision Insurance 
• Generous PTO and paid holidays
• 401(k) Employer Match
• Opportunity to grow your career - company culture that promotes from within
• Philanthropic opportunities to give back to our community
• Casual dress attire

NETCHEX is an Equal Opportunity Employer