SMB Partner Manager

NetDocuments
Lehi, UT Full Time
POSTED ON 11/13/2023 CLOSED ON 12/12/2023

What are the responsibilities and job description for the SMB Partner Manager position at NetDocuments?

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. 

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. Other recent awards include:

  • 2023 National Top Workplaces
  • Two-time winner (2021, 2022) Top Workplace in the US by the Salt Lake Tribune
  • Two-time winner (2021, 2022) Utah’s Best Companies to Work for by Utah Business magazine
  • 2022 Employee Appreciation and Employee Well Being by the Salt Lake Tribune
  • 2022 Top Workplace in the US by the Salt Lake Tribune for the Technology Industry
  • 2022 Top Workplace in the US by the Salt Lake Tribune for Compensation & Benefits
  • 2022 Top Workplace in the US by the Salt Lake Tribune for Work-Life Flexibility
  • 2021 Top Workplace in the US by the Salt Lake Tribune for Remote Work
  • 2021 Top Workplace in the US by the Salt Lake Tribune for Top Managers
  • 2021 Top Workplace in the US by the Salt Lake Tribune for Compensation
  • 2021 Coolest Tech Companies to Work for by Dev Mountain

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

About the opportunity:

NetDocuments is seeking a SMB Partner Manager. Responsible for the ongoing success of enabling SMB legal sector channel sales partner strategy providing leadership, support, and direction for new and existing partners to ensure business objectives.

What your contributions will be:

  • Drive programmatic pipeline growth and establish loyalty with SMB legal sector channel partners
  • Provide accurate forecasting and identify and track relevant metrics of success
  • Recruit potential new SMB legal partnerships
  • Heavy focus on the enablement of new and existing partners
  • Manage and develop a cross-functional team of partner marketing and account managers
  • Sustain and encourage internal stakeholder alignment with sales and marketing leads and their teams
  • Manage the communication of products, features, and marketing campaigns
  • Resolve partner-customer conflicts and build mindshare within NetDocuments and support teams
  • Design go-to-market business plans, and understand partner sales processes to capitalize on opportunities for NetDocuments
  • Be based in Utah and work from the NetDocuments office at least two days a week.

What you will bring to the team: 

  • Communication Proficiency
  • Partner background and understanding of partnerships
  • Written and Verbal Expression
  • Really good follow-up skills
  • Critical Thinking
  • Creativity
  • Result Oriented
  • Relationship Builder
  • Teamwork Orientation

What you will need for success:

  • Bachelor’s degree in business, sales or related area or equivalent experience
  • 3-5 years of experience working in software with partner experience

What you will receive:

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with no vesting period
  • Potential for twice a year merit increases
  • Flexible time off typically 3 to 4 weeks a year, not including the 9 paid holidays
  • Authenticity and accountability from leadership
  • Connection, access, and mentorship from exceptional leaders
  • Growing company with opportunities for advancement

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate.  NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

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