Business Development Representative

About Us

HEALING THE BODY AND MIND Founded fifteen (15) years ago, Neuropsychiatric Hospitals is the largest hospital system in the nation providing care to patients with both neurological and medical needs. We are unique in that we serve a population which others have been previously been unable to, largely due the patient’s underlying medial issues. Our facilities throughout the nation maintain an inter-disciplinary focus using a multi-specialty approach for both neuropsychiatric and complex medical care issues. This proven approach provides unrivaled quality care for all of our patients. We have multiple locations throughout the United States and are continuing to add locations to ensure better access to our unique model of care.

Overview

NeuroPsychiatric Hospitals, the nation’s largest provider of innovative Behavioral Medical Healthcare, is looking for an Outreach Manager who wants to make a difference in the lives of individuals needing specialized psychiatric and medical treatment.  This is an exciting opportunity for an RN or social worker to be part of a growing team. 

Benefits of joining NPH

• Competitive pay rates
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% Company match
• Employee Assistance Program (EAP) Programs
• Generous PTO and Time Off Policy
• Special tuition offers through Capella University
• Work/life balance with great professional growth opportunities
• Employee Discounts through LifeMart

Responsibilities

• Identifies candidates and potential clients.
• Performs telephone preadmission screening and clinical assessment. These services may be provided in institutional, residential, out-patient and community settings.  These settings can include, but are not limited to, facilities for acute care, rehabilitation and skilled nursing, nursing homes, residential or day care facilities, or private residences.
• Provides recommendations as to appropriate levels of care.
• Coordinates with Outreach Managers the patient admission process.
• Educates clients, family members or significant others, referral sources, hospital personnel, external payers, and external case managers as to rehabilitation program benefits and services.
• Works as the outreach case manager with the internal and external case management team to provide a cost-effective plan for each client.
• Assists with pre-certification by providing a plan of care and participating in external payer negotiations.
• Provides positive customer relations in dealing with patients, families, physicians, fellow department employees, other hospital departments, referral resources, service agencies, and others.
• Provide backup services for incoming assessment and referral calls.
• Develops relationships with referral sources. Educates discharge planners, physicians and others of inpatient criteria.
• Prepares and submits activity reports.
• Provides information necessary to facilitate referrals and subsequent admissions to outside sources.
• Provides outcome data to appropriate personnel within the hospital and to required physicians and their offices.
• Negotiates approval for a client’s stay through effective communication with hospital personnel and physicians.
• Assists, as needed, with discharge planning for patients and families, determining which hospital or community resources should be included in the patients’ discharge plan, and requesting the determination of level of patient care for after care placement.
• Meets with inpatients to assess psychological status. Communicates with facilities and families to report patient progress, needs, concerns, and potential and actual problems.
• Works closely with all members of the health care team in development of plan of treatment, including discharge plans, based on psychosocial assessment and accepted intervention. Facilities comprehensive discharge plan at time of initial evaluation based on age, diagnosis, cultural background, support system and functional strengths and limitations.
• Provides patient and family/ caregiver education in response to the identified needs of the patient and family/ caregiver. Involves the patient and family/ caregiver to ensure accurate gathering of demographic and/ or medical history.
• Functions as a member of a multidisciplinary case management team as needed.
• Maintains knowledge of current trends and developments in the field by reading appropriate books; journals and other literature and attending related seminars, conferences, etc.

Qualifications

Education: Associate degree required, Bachelor’s degree preferred.  

License: Currently licensed in the State of as an RN or LVN. Will also consider a Licensed or Master's Social Worker.

Experience: Prefer one year of nursing experience or social work.  Prefer experience marketing, community relations, and discharge.#INDEEDHIGH