GENERAL STATEMENT OF DUTIES: Coordinates the varied activities of the Housing Choice Voucher Section 8 Unit of the Community Services Department by assisting the Community Services Department General Manager in resolving issues, providing services, and overseeing quality control; does related work as required.
DISTINGUISHING FEATURES OF THE CLASS: An employee in this class works with department staff to supervise and coordinate the Housing Choice Voucher Section 8 Program. This employee is responsible for ensuring timely response to issues, projects, and plans by providing prompt and efficient resolution to customer inquiries and questions while managing internal quality control. This employee must have the technical knowledge of the Housing Choice Voucher Section 8 Program as well as excellent management skills. This employee works under the general direction of the Community Services Manager and Community Services Department General Manager.
EXAMPLES OF WORK: (Illustrative only)
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of the Housing Choice Voucher Section 8 Program; good knowledge of HUD reporting requirements; experience in staff supervision of direct service delivery to the public; thorough knowledge of principles and practices of budget management and program development related to community services; ability to perform policy analysis and technical research to give reliable advice on difficult issues; ability to establish quality control programs to ensure excellent customer service; ability to manage human resources to solve problems and issues; ability to display and promote a positive attitude and possess a professional demeanor and appearance; ability to communicate courteously and effectively, both verbally and in writing.
MINIMUM QUALIFICATIONS: At least five (5) years of progressively responsible experience as a supervisor in a local, state or regional government in community development and housing; Housing Choice Voucher Section 8 program, or a related area, and possession of a Bachelor’s Degree from an accredited college or university with major course work in education, social services, public administration, or related field; or an equivalent combination of experience, education or training directly related to the required knowledge, skills, and abilities.
ADDITIONAL REQUIREMENTS: Must pass a Class III County physical examination and background check.
Salary : $67,474 - $104,675
Click the checkbox next to the jobs that you are interested in.
Click the checkbox next to the jobs that you are interested in.
Banking Products Skill
Business Development Skill
ASSISTANT COMMUNITY SERVICES ADMINISTRATOR - (SELECTIVE CERT - CAROUSEL PARK & EQUESTRIAN CENTER)
New Castle County Government, DE 19808, DE
Community Outreach - Veteran Services
Veterans Multi-Service Center, Wilmington, DE