What are the responsibilities and job description for the Credit & Collections Specialist position at New Era Cap, LLC?
The Credit and Collections Specialist has the responsibility for the collection of accounts receivable and the extension of credit for a specified portfolio of accounts.
Responsibilities
- Contacts customers regarding past due accounts, negotiates repayment schedules, documents all conversations in SAP and confirms payment arrangements
- Makes recommendations to Credit Manager to extend credit to new accounts based on credit reports, financial statement analysis and trade references
- Provides customers with required documentation including copies of invoices, proof of deliveries, credit memos and statement of account
- Reviews order hold report on a daily basis to determine if orders can be released, cancelled or need to remain on hold. Communicates with the Customers, Sales and Customer Relations for quick resolution
- Reviews credit limits on accounts, reviews necessary documentation to independently determine whether to increase/decrease or rescind credit limit
- Research and resolve disputes and vendor violation chargebacks with internal and external parties in a timely manner
- Provides Management with monthly cash forecasting figures
- Keeps sensitive information confidential
- Other duties as assigned
Knowledge, Skills, Abilities and Behaviors
- Excellent communication and organizational skills
- General knowledge of accounting principles
- Credit, collections and or accounts receivable experience
- Ability to communicate and collaborate within a team environment
- Excellent attention to detail
- Enthusiastic, positive person who embraces work with a sense of urgency and persistence
- Proficient in MS Office - Word, Excel, PowerPoint and Outlook - SAP experience preferred
Education and Experience
- Bachelor's Degree in Business Administration, Finance, Accounting, or related field required. Additional experience will be considered in lieu of degree.
- One (1) to Three (3) years of experience within a finance function in a corporate setting required.
Travel Requirement
- 0% to 5%
New Era Cap, LLC is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws.
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