What are the responsibilities and job description for the Assistant Resident Manager position at New Level Resources?
ORGANIZATIONAL BACKGROUND:
Cabrillo Economic Development Corporation (CEDC) develops and manages service enriched, inclusive residential communities, ensuring access to affordable, secure, quality housing that creates the foundation for our residents to grow and thrive.
An industry leader since 1981, CEDC has built 45 affordable housing developments totaling close to 1,700 ownership and rental units. It currently has an ownership interest in 1,121 rental units that it manages. CEDC has an annual operating budget of $6,750,000 and multiple projects in the early stages of development.
CEDC PROPERTY AND ASSET MANAGEMENT PHILOSOPHY
CEDC’s philosophy is that excellent property management is an essential part of its overall construction of affordable housing activities. CEDC provides a superior living environment for its residents. CEDC implements a team management approach to its work with particular coordination between its activities within its Property Management, Real Estate Development and Resident and Community Services Divisions.
THE POSITION
CEDC seeks experienced, highly motivated, self-starters to assume a Resident Manager Assistant position in Ventura County, CA. This position will work under the direction of theresident manager of the property and the Portfolio Property Supervisor. The Property Management Director supervises the overall operations and staff within the Property Management Division. This is an off-site position.
MAJOR DUTIES AND RESPONSIBILITIES
Specific job goals, objectives and tasks are established for each employee as part of the annual evaluation and work plan process. Responsibilities and duties include, but are not limited to the following:
· Receive and enter residential applications in Yardi.
· Responsible to assist the resident manager on managerial responsibilities as directed.
· Clerical duties: Answering phones, filling, preparing resident notices.
· Update the waiting list by sending notices to applicants and coding the waiting list.
· Assist with the annual recertification process.
· Assist in the preparation of move-in files for compliance approval.
· Assist in conducting semi-annual apartment inspections and property inspections asneeded.
· Prepare work orders from apartment inspections.
· Close out maintenance work orders
· Serve notices to residents as required.
· Interact with residents, applicants, vendors and management staff.
· Attend PM staff meetings as required.
· Other duties as assigned by the resident manager, property supervisor or the PM Director.
EDUCATION
· Minimum High School diploma or GED equivalent certificate.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
· Bilingual (English/Spanish) a plus.
· Experience with Yardi software is a plus.
· Experience in residential property management.
· Experience in customer service.
· Experience in office administration.
· Sufficient computer proficiency to produce correspondence, reports, flyers, etc.
· Familiarity with Fair Housing Laws and California Landlord and Tenant Law.
· Ability to work independently and take initiative in problem solving.
· Ability to develop and maintain effective working relationships.
· Ability to communicate clearly and effectively, both orally and in writing.
· Ability to multi task and detail orientated in a high pace working environment while maintaining a high quality customer service to the residents, vendors and owners/investors.
Job Type: Full-time
Salary: $16.00 - $18.00 per hour
Benefits:
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Experience level:
1 year
Schedule:
8 hour shift
Monday to Friday
Experience:
Customer service: 1 year (Required)
Work Location: In person
CDEC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, CDEC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $16 - $18