What are the responsibilities and job description for the Store Manager - Yankee Candle (Wichita, KS) position at Newell Brands?
Want to work
with a product you love? Yankee Candle is seeking individuals who are
passionate about home décor and fragrance. We characterize our team as a band
of energetic, innovative, and avid retail and brand enthusiasts who care deeply
about their work, work hard to get the best possible results, and value our
people and their development.
The Retail
Store Manager will be responsible for the management and leadership of an
assigned Yankee Candle Store. This includes overseeing a staff of 4-10+
employees (depending on store volume) to achieve sales, organization, guest
engagement, and profitability goals.
The
successful candidate will be a proven leader with the ability to effectively
communicate and execute business objectives, aligning their team to drive for
results.
·
Drive
store sales and profitability plan to meet or exceed sales revenue to budget.
·
Maintain
current knowledge of merchandise, store policy, and company information in
order to provide high quality and informed guest service.
·
Ensure
adequate staffing through consistent recruiting and networking efforts,
including hiring, training, and developing a sales-orientated team.
·
Ensure
that total presentation and display of merchandise is impactful and customer
focused, and that company standards are being followed including plan-o-grams,
marketing/signage, and sales promotions.
·
Handle
all human resource-related issues including completing performance appraisals, addressing
employee concerns, praising/rewarding, and disciplining as necessary.
·
Control
expenses through the proper use of the labor model, proper scheduling, managing
inventory, and monitoring controllable expenses that impact the store’s bottom
line profit.
·
Maintain
store facilities to ensure safety and security for all guests and staff, identifying
and resolving issues that may arise.
·
Prepare
cash reports and merchandise orders, using a computer to process information
and transactions.
- School Diploma/GED or equivalent experience.
- Strong customer service skills with the ability to sell products, providing superior guest service and engagement.
- Previous experience in a specialty retail sales environment with increasing levels of responsibility, and strong business acumen in general retail practices and procedures.
- Demonstrated ability to direct, coach, and train others in a retail setting, utilizing effective communication, interpersonal, and related skills.
- Ability to use a computer terminal to process information and transactions required.
- Flexibility in work schedule including the ability to work extended hours, weekends, and holidays as operational need may require.
- 3+ years supervisory/management experience in a retail sales environment or similar fast paced, guest service environment preferred.
- Ability to travel and work shifts in other stores in the district as necessary is desired.