Tier II Technician - HI

NewGen Technologies has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

100% onsite in Honolulu, HI

Requirements

Clearance Requirement: TS/SCI with CI Poly

The Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a doctorate and 3 years, a master’s and 4 years, a bachelor’s and 6 years, an associates and 8 years or a HS diploma and 10 years. Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2.

The job duties of the Tier II Network Technician are as follows:

• The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN devices.
• Respond to and resolve incident tickets.
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 and Layer 2 network experience (CAT5, SM/MM Fiber, Serial cables, SFP).
• Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs). 
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS. 
• Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE. Familiar with Visio, ServiceNow, and Confluence.

Additional required qualifications include:

• Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
• Working knowledge of basic routing fundamentals.
• Ability to travel 25 percent of the time.
• In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.