Dispatch Supervisor (PM)

Newrest
Atlanta, GA Full Time
POSTED ON 9/19/2024 CLOSED ON 9/26/2024

What are the responsibilities and job description for the Dispatch Supervisor (PM) position at Newrest?

Are you ready to step into a dynamic leadership role in transportation? As a Dispatch Supervisor at Newrest, a leader in In-flight catering, you'll be more than just a supervisor - you'll be a leader, guiding a team of dedicated dispatchers and ensuring efficient catering of flights. Your unique personality will be a vital part of the role as you optimize schedules, handle logistics, and, most importantly, keep the energy levels high to motivate your team. You'll also have the opportunity to infuse our company's commitment to providing reliable and exceptional In-Flight services with your own personal flair. Join our team and become the driving force behind our continued success!

Benefits Offered

  • Free lunch every day
  • Medical, dental, and vision insurance for you and your family
  • Health Savings Accounts
  • Life insurance paid by the company
  • Additional life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) with company match
  • Employee Assistance Program
  • Transportation assistance
  • Paid Time Off
  • Sick Leave Award
  • Holiday pay
  • Recognition and incentive programs

Career progression

At Newrest, we're not just offering a job-we're offering a career. We believe in promoting from within, and we're committed to helping you grow and succeed. As a Dispatch Supervisor, your career path could lead to roles such Dispatch Assistant Manager, Dispatch Manager, and Operations Manager. We're here to support you every step of the way.17

Required Responsibilities

Supervisory and Management

  • Under the supervision of the Dispatch Manager, the Dispatch Supervisor supervises and manages the work of the employees during the shift
  • Ensure that all policies and procedures are followed per Newrest and client’s requirements
  • Communicate effectively with all crew members and team members
  • Hold team members accountable for all expectations
  • Assist with any coaching and corrective actions
  • Assist with approving and handling questions regarding timecards and pay
  • Other job duties may be assigned based on operational need

Operations/Logistics

  • Provide solutions to problems during transportation, unloading, offloading, or any other process.
  • Enforce safety processes and legal requirements for transportation and other processes.
  • Regular and timely attendance is expected for the position.
  • Other job duties may be assigned based on operational need

Education/Experience Requirements

  • High School Diploma required.
  • Minimum 2 -3 years of dispatching experience, preferably with a fast-paced logistics company
  • Strong leadership experience with experience in start-up or turnaround environments
  • Ability to work well under pressure and deadlines.
  • Strong communication skills and ability to communicate with non-exempts at upper management levels.
  • Strong understanding of logistics and fleet procedures
  • Understanding of lean manufacturing principles and operational processes
  • Good knowledge of HACCP & food safety standards
  • Aptitude in showing self-initiative and follow-through.

Physical Environment

The physical demands described here represent those that an employee must meet to perform the essential responsibilities of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these responsibilities.

While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee is frequently required to use hands to handle or feel. The employee also often lifts, pushes, and moves up to 50 pounds. The employee regularly works outdoors, and the environment's temperature may fluctuate drastically from very cold to hot temperatures. The noise level may range from moderate to very loud. The employee will also walk on high heights and uneven surfaces above ground near vehicles.

EEO Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
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