What are the responsibilities and job description for the Nortel Systems Architect position at Next Level Technician?
Urgently hiring a PBX Technician in the Fort Stewart, GA area! Candidate will focus on PBX troubleshooting, repairs, and upgrades of PBX equipment. Nortel / SL100 experience and security clearance REQUIRED!
Essential Job Functions/Responsibilities:
Essential Job Functions/Responsibilities:
- Monitor performance of Nortel product line telecommunication system using remote alarm notification systems
- Perform end-user on-site support
- Perform day to day operations and maintenance of PBX system and peripheral equipment to include paging and call accounting system.
- Maintain updates/revisions of documentation of manufacturer hardware/software associated with PBX equipment.
- Provide monthly reports of port count, card status to include bad ports, active and port availability, digital line card and analog message line waiting cards, and cards installed or moved.
- Pro-actively identifying issues and collaborating with cross-functional teams to help enhance current solutions.
- Perform routine maintenance in accordance with OEM documentation and best practices.
- Perform software updates to PBX system as required.
- Troubleshoot circuit problems.
- Update databases necessary for the operation of telephony system including all BARS, NARS, and CBT associated programming.
- Nortel/SL100 PBX system experience
- Security clearance
- Microsoft 365 and associated applications (Teams, Excel, Word, and etc)
- Nortel SL100
- CS1000E
- Knowledge of System Manager
- Knowledge of Session Managers
- SIP Trunking
Salary : $94,300 - $119,000
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