What are the responsibilities and job description for the Office Clerk position at NFI Industries?
The Office Clerk is responsible for ensuring that front office administrative tasks are handled appropriately .The Office Clerk communicates with employees, visitors and customers and supports local management. This position typically reports to Office Manager or General Manager.
Essential Duties & Responsibilities:
- Ensures security processes are followed with regard to the front desk (driver and visitor sign in).
- Answers and routes all telephone calls in a polite manner, taking messages and routing to proper individual in a timely manner.
- Provides scheduling of all inbound and outbound freight in compliance customer and operation departments.
- Coordinates receiving and shipping documents verifying accuracy.
- Gathers and maintains all data and records relative to shipping and receiving activities.
- Verifies accuracy on shipping orders and shipping quantities matching picking documents.
- Assists in resolving customer discrepancies.
- Collects all documentation for inbound freight and route to the proper recording keeping unit.
- Directs and oversees the pallet control and exchange program.
- Facility AR/AP and vendor invoices responsibilities.
- Responsible for running specific customer reports and scanning invoices.
- Provides assistance on special projects at the discretion of the Lead Customer Service Representative (CSR), CSR Supervisor or Office Manager.
- Files appropriate paperwork for facility as required.
- Other administrative tasks as directed by local management specific to the facility’s needs.
Requirements:
- High School Diploma
- Strong computer knowledge including MS Office applications, specifically strong excel
- Basic typing skills, Familiarity with 10-key
- Shipping software systems including UPS and Federal Express
- Excellent oral and written communication skills
Other:
- Must be able to work in varying facility conditions including poor lighting and ventilation, exposure to noise, dust, LPG fumes, product orders, heat during the summer and cold during the winter
- Ability and availability to work irregular or extended hours including nights, weekends and potentially holidays as needed by the customer
To all agencies: Please, no phone calls or emails to any employee of NFI about this opening. All resumes submitted by search firms/employment agencies to any employee at NFI via-email, the internet or in any form and/or method will be deemed the sole property of NFI, unless such search firms/employment agencies were engaged by NFI for this position and a valid agreement with NFI is in place. In the event a candidate who was submitted outside of the NFI agency engagement process is hired, no fee or payment of any kind will be paid.
