Cashier

Description

Northgate Tommy’s Express (NGTX) is seeking dynamic individuals to join our team!

About Us:

Join our phenomenally successful team at Tommy's Express Car Wash! If you are great with customer service, confident with technology, enjoy working in a fast-paced but supportive team environment, you will love Tommy's Express!

We are growing quickly and looking for motivated individuals to be a part of our winning team! As a franchise, you have the opportunity to work closely with our management team and regional managers, who are personally vested in your success. We offer a great work environment, excellent training, professional development, competitive pay, and benefits.

Tommy’s Express is leading the car wash industry across the globe with innovation, technology, and design. At Tommy’s Express, we deliver the ultimate car wash experience. You will see the difference immediately with the attractive, iconic design of our facility. Customers experience the difference with our self-loading conveyor belts in our bright & open wash tunnel, environmentally-friendly yet powerful detergents, and state-of-the-art vacuum systems. We also offer convenience for today’s fast-paced customer, like our no-hassle monthly club that can be managed right from our mobile app and license plate reader that allows customers to enter our wash in just seconds.

General Duties and Responsibilities

• Provide our guests with a “World Class” experience by greeting our guests in a professional and
• courteous manner.
• Has a thorough understanding of Tommy’s Express products and promotions to effectively drive
• sales by providing a solution.
• Resolve guest complaints and ensure maximum guest satisfaction.
• Associate, you should stay up to date with product features and maintain our store’s visual
• appearance in high standards.
• Drive sales results by creating strategic plans and initiating actions that maximize efficiencies and
• eliminate obstacles.
• Demonstrate and maintain the highest levels of customer service.
• Excellent sales service to ensure high levels of customer satisfaction through
• “Go the extra mile” to drive sales
• Welcoming customers to the store and answering their queries
• Process POS (point of sale) purchases
• Collaborate with co-workers to ensure proper guest service
• Build productive trust relationships with guests

Requirements

Education, Experience and Requirements

•  High school diploma or the equivalent
•  Prior sales experience preferred
•  Must possess superior communication and problem-solving skills
•  Collaborative with strong influencing and interpersonal skills
•  Highest level of integrity and ethics, both professional and personal
•  Excellent attention to detail
•  Hands-on experience with POS transactions
•  A friendly and energetic personality with customer service focus
•  Ability to perform under pressure and address complaints in a timely, professional manner
•  Availability to work flexible shifts

Job Knowledge, Skills and Abilities

•  Ability to use a computer, tablet, smart phone, software, and the internet.

Physical Demands

•  Regularly required to sit, stand, reach, bend and move about the facility as needed.
•  Must be able to lift and carry up to 30 lbs.

Work Environment

While performing the duties of this job, the employee is frequently exposed to fumes or airborne

particles, moving mechanical parts and vibration. The noise level in the work environment and job sites

can be loud. All safety equipment is provided. Employee will be working in AC as well as outside

throughout the work day.