Sales Support Specialist

About Niche

Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About the Role:

Are you passionate about organization, learning new things and collaborating with others? Then our team here at Niche is the place for you! We are looking for someone ready to learn Revenue Operations as our Sales Support Specialist.

You will be spending your time at Niche helping the sales team effectively utilize the tech stack, building out reports/data visualizations, maintaining financial reporting and building cleanliness and reliability within our data.

You will work closely with the Finance Team, Sales Representatives, Sales Leadership, and our own Revenue Operations team to ensure financial and process alignment across our organization.

What you will do:

During the 1st month:

• Collaborate with various team members to learn about the company
• Work with members of the Revenue Operations team to begin to understand our users, our clients, the industry, and our direct sales organization
• Shadow team members to learn more about how we collaborate with other areas of the business and how your role fits with external stakeholders and teams
• Learn about our Salesforce setup and our sales team's workflows

Within 3 Months:

• Gain a deeper understanding of our sales organization and how different teams work
• Start working with members of the sales team to ensure the correct operational protocols are being followed
• Start documenting processes for more streamlined training and information distribution
• Start owning data changes for our Salesforce instance

Within 6 Months:

• Become the point person for Sales to Revenue Operations communication
• Guide Sales Representatives and Leaders through the proper processes to ensure clean & organized data
• Start identifying common mistakes and raising them to the team to troubleshoot permanent solutions

Within 12 Months :

• You will own several intersections of Revenue Operations, Finance and Sales at Niche
• You will be the point person for the cleanliness and accuracy of our sales data and ensuring our respective financial data is formatted in a way that is accessible & user friendly
• You will own the enablement of Sales to move through their workflows efficiently by knowing and guiding the proper practices & procedures.

What We Are Looking For

• Educational background in an analytical focused field
• Experience working with many different types of people in fast paced environments
• Attention to detail and a passion for organization
• Effective communication of complex ideas to different audiences

Useful Experience

• Experience in reporting or data visualization
• Experience supporting a sales team to drive revenue growth
• IT experience in personal or professional life
• Understanding of K-12 and/or college admissions processes

Are you excited about the position and its responsibilities, but hesitant because your experience doesn't align 100% with the posted requirements? We believe you are more than a resume, so go for it! You won't want to miss the opportunity to play a part in helping students find where they belong.

Why Niche?

• We are a fully flexible workforce empowering our employees to choose to work remotely, in our Pittsburgh office or whatever combination suits you
• Full time, salaried position with competitive compensation in a fast-growing company
• Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage
• Flexible Paid Time Off Policy
• Stipend that allows you to build your work from home office in a style and function that suits your personal preferences
• Ability to join our diversity committee (Niche Diversity Initiative) to shape company-wide programs and events
• Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents
• Meaningful Stock options and 401(k) with employer match
• Your ideas and work will make an immediate impact on our company and millions of users
• You will join a team that cares about you, our mission, our work - and celebrates our wins together!

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

We are currently hiring in states where we currently have employees: AZ, CA, CT, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NJ, NY, NC, OH, OK, OR, PA, TX, VA, WA, DC.

Candidates only. No recruiters or agencies, please. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.