Dealership Service Advisor

Nick Mayer Chevrolet, Buick, GMC located Dickson has an immediate opening for a qualified Service Advisor to join our Team. The Service Advisor is responsible for building strong customer relationships. In this role you will greet and consult customers on their quick service needs and keep them updated on the status of their vehicle. The goal is to always ensure that the customer and their vehicle receive the best care in the industry.

What We Offer

• 401(k)
• Paid Vacation
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Service Discounts

Job Responsibilities:

• Schedule service appointments and obtain customer and vehicle data prior to arrival.
• Greet all customers in a timely and professional manner.
• Obtain accurate vehicle information.
• Work with customers and technician to identify required maintenance and repairs.
• Advise customer on necessary/suggested services.
• Estimate cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Enter itemized estimate details on service order and review/explain estimate of work to the customer.
• Contact customer regarding any changes in the estimate or expected time frame, clarify cost and time requirements in detail, and obtain proper authorization before any additional repairs are performed.
• Additional duties as assigned by management.

Qualifications:

• Reliable, honest, and professional.
• Detail oriented.
• Exceptional communication and time management skills.
• Auto Dealership and CDK experience a plus but not required.
• Ability to provide exceptional customer experience.
• Transportation/logistic experience.
• Outgoing personality with expertise at developing relationships.
• Dealership experience preferred.
• A valid driver’s license and ability to maintain an acceptable, safe driving record.

DISCLAIMER

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Nick Mayer Auto Group is an Equal Employment Opportunity Employer and a Drug Free Workplace

Job Type: Full-time

Pay: Up to $120,000.00 per year

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Work Location: In person