Applications Support Engineer

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality. All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society. Job Summary Responsible for troubleshooting the products deployed in the field used by installing contractors. Have a deep understanding of electrical circuits and programable software functions. Manage escalation, provide accurate quotes, and engineer and draft modifications, to ensure issues are resolved in a timely fashion. An ASE must be able to prioritize and manage multiple open issues. Follow best engineering practices and design standards. Requires proficiency in electronic circuit analysis and AutoCAD. Job Description Support specific products across a defined territory and providing technical support. Prepare proposals, quotations and apply appropriate pricing. Provide technical support for internal and on site customers. Support sales group in their efforts at strategic accounts. Support sales through training, sales calls and product selection. Takes sales responsibility for unassigned accounts. Develops and maintains relationships with product line vendors. Ensures seminars, training and product related events are executed. Supports marketing efforts and sales goals as directed by product line manager. Develops product knowledge and an understanding of the competitive market. Keeps sales group informed on new and updated products. Attends product training classes for products presented by respective manufacturer. Participates in manufacturer events, such as distributor meetings, advisory councils, etc., Works with Customer Service Representatives to facilitate customer requirements. Generates product sales goals in line with the company business plan. Knowledge, Skills, & Abilities High School Diploma or equivalent 0-2 years of related experience Technical and analytical mindset Additional Job Details Equal Employment Opportunity and Affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf No Soliciting Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.