What are the responsibilities and job description for the Organizational Effectiveness Process Improvement Lead position at NielsenIQ?
Job Description
Organizational Effectiveness Process Improvement Lead
Location: US Remote, must be currently based in US
Reference ID: REFID596697
About this job
As an Organizational Effectiveness Process Improvement Lead, you will be instrumental in driving improvements to organizational designs and ways of working, with a specific focus on our commercial operations. You will consolidate cross-functional stakeholder engagement and business data analysis findings to make recommendations and lead improvement projects. You will be active in role optimization, capacity planning, and more to ensure the commercial business thrives and remains agile.
Responsibilities
- Lead process improvement projects/initiatives to drive effective and consistent commercial operations
- Map, understand, and improve organizational processes specific to our commercial operations through facilitation and engagement with stakeholders of various levels.
- Consult with HR Business Partners and the business to frame complex and often unique problems by diagnosing performance gaps related to people, processes, structures, and overall culture and engagement.
- Analyze data and identify trends and organizational gaps to support changes for process improvement.
- Conduct thorough business interviews with stakeholders to extract critical data, understand underlying challenges, and map out current processes and areas of concern.
- Influencing key stakeholders and leading on change initiatives ensure the organization successfully adapts to new working methods.
- Work as part of a team on large-scale organizational effectiveness transformations, taking leadership for planning and executing workstreams in line with a broader program plan.
- Contribute to the evolution of an Organization Effectiveness toolkit facilitating process improvement, innovation and embedding of best practice.
- Provide effective training and coaching to upskill business leaders and HR colleagues as they learn and apply the Organizational Effectiveness methods and tools to achieve positive change and business results.
Qualifications
- Bachelor's degree in Business Administration, Operations, Finance, Industrial Engineering or related field, or equivalent business experience
- Black Belt in Lean/Six-Sigma process improvement and experience of application of this in commercial, finance or other transactional processes
- 5 years of experience with process improvement with experience and knowledge of change management principles, methodologies, and tools
- Experience working within complex matrixed environments, preferably in global roles.
- Strong communication skills, with the ability to articulate complex business processes and financial data clearly and concisely.
- Change Management experience
- Demonstrated passion for organizational effectiveness, continuous improvement, and driving commercial excellence.
- Robust organizational skills and ability to juggle multiple projects and priorities concurrently.
Our Benefits
- Flexible working environment
- Health insurance
- Parental leave
- Life insurance
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
