Assistant Manager

SUMMARY

To assist the Store Director in establishing and maintaining Genuine Customer Care, accountability for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, human resources management, and managing operating costs and shrinkage.

KEY ATTRIBUTES

*    Product knowledge

*    Customer Minded

*    Communication skills

*    People/Team development skills

*    Leadership skills

*    Stable

*    Open Minded

*    Organization/Prioritizing skills

*    Detail Minded

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• To treat customers as guests with respect and courtesy while providing them with quick, friendly service. This includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Maximum Customer Care.
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Controls shrink, expenses and payroll.
• Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in all departments; ensure selling floor is adequately stocked.
• Be aware of competition activities and report results; share information with supervisor and make appropriate price recommendations.
• Reviews department/store trends and recommend and initiate changes for maximizing goals and objectives.
• Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the community.
• Continually evaluates and reacts to performance issues.
• Actively recruits management candidates.
• Trains and develops store management in all aspects of the business; direct and monitor training and development for all store personnel.
• Any other responsibilities as assigned by supervisor.
• Ability to process information and merchandise through computer system and POS register system.
• Ability to communicate with Associates and guests.
• Ability to read, count and write to accurately complete all documentation.
• Ability to freely access all areas of the store including selling floor, stock area and register area.
• Ability to operate and use all equipment necessary to run the store.
• Ability to work varied hours/days to oversee store operations.

SUPERVISORY RESPONSIBILITIES

Manages subordinate supervisors who supervise Associates in all departments.  Is responsible for the overall direction, coordination, and evaluation of this unit.  Also directly supervises non-supervisory associates.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or associates of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear.  The associate frequently is required to walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance.  The associate is occasionally required to stand; stoop, kneel, crouch, or crawl; and taste or smell.  The associate must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

**  Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

** Position requirements may vary by store location.