What are the responsibilities and job description for the Store Director position at Niemann Foods?
SUMMARY
The Little Caesars Store Director is responsible for establishing and maintaining Little Caesars goals of customer satisfaction, oversees and is accountable for the operation of a restaurant ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management and managing operating costs and shrinkage.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- To treat customers as guests with respect and courtesy while providing them with quick, friendly service. This includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge.
- Responsible for recruitment and hiring of new Associates.
- Responsible for the training and development of Associates to perform tasks.
- Schedules and supervises Associates, including rewarding and coaching.
- Maintains an understanding of the company’s food preparation guidelines as well as health and safety regulations.
- Resolves customer issues.
- Process information and product through computer system and POS register system.
- Operates and uses all equipment necessary to run the restaurant
- Analyzes and measures business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
- Controls shrink expenses and labor.
- Aware of competition activities and report results; shares information with supervisor.
- Follows all Little Caesars programs/promotions
- Available to work varied hours/days to oversee restaurant operations.
- Reviews restaurant trends and recommend and initiate changes for maximizing goals and objectives.
- Ensures compliance with all laws, policies and procedures through regular restaurant management and staff meetings, restaurant walk through and audits, etc.
- Act as NFI's representative both within the restaurant and within the community.
- Any other responsibilities as assigned by supervisor.
KEY ATTRIBUTES
- People/Communication skills
- Customer Minded
- Passion for selling
- Aptitude for working in a fast paced environment
- Integrity
- Product knowledge
- Leadership skills
- Stable
- Open Minded
- Organization/Prioritizing skills
- Detail Minded
SUPERVISORY RESPONSIBILITIES
- Manages subordinate supervisors who supervise Associates in all departments.
- Responsible for the overall direction, coordination, and evaluation of this unit.
- Directly supervises non-supervisory Associates.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED);
- Two to three years related experience and/or training; or
- Equivalent combination of education and experience.
LANGUAGE SKILLS
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or Associates of organization.
MATHEMATICAL SKILLS
- Ability to work with math concepts such as addition, subtraction, division, multiplication, percentages, distribution, food cost, and labor percentage.
CERTIFICATIONS, LICENSES, REGISTRATIONS
- Manager Food Handlers Certificate provided at restaurant level
EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Hairnets/Hats
- Safety Cutter
- Computer
- Uniform per policy
- Associates may be required to use standard pizza restaurant equipment including, but not limited to
- Sheeter
- Vertical cutting mixer
- Pizza and dough cutter
- Dough mixer
- Knives
- Ovens
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Stoop
- Kneel
- Crouch
- Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Overhead lifting
- Climb
- Balance
- Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
- Sit
- Crawl
- Smell
- Lift and/or move up to 100 pounds
Vision
- Close
- Distance
- Peripheral
- Depth perception
- Ability to adjust focus
- Ability to distinguish colors
WORK ENVIRONMENT
Frequently
- Risk of electrical shock
- Wet or humid conditions
- Work near moving mechanical parts
- Extreme cold from freezers and coolers
- Extreme heat from ovens
Noise Level
- Moderate
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location