What are the responsibilities and job description for the Bar Manager position at Nine Orchard?
At Mattos Hospitality our purpose is to create an inspiring, sustainable, and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table. Our company culture supports the growth and development of our employees and provides opportunities for education and advancement. Mattos Hospitality our purpose is to create an inspiring, sustainable and prosperous business that brings joy, takes care of others, and helps build community through craftsmanship around the table.
Nine Orchard is a luxury, boutique hotel in a beautiful period building on the Lower East Side, operated by the team at Mattos Hospitality who also own and operate the New York classics, Estela and Altro Paradiso. The Food and Beverage program at Nine Orchard will include an elegant, upscale restaurant, a neighborhood bar, lounge, rooftop bar, in-room dining and private event spaces.
Position: Bar Manager
Reports to: General Manager and/or Wine/Beverage Director
Position Classification: Exempt
Pay Type: Salary
Purpose
The Bar Manager will oversee the bar program(s), focusing on cocktails, beers and non-alcoholic beverages. The Bar Manager will also uphold the quality of food, beverage, and service. This position will ensure food and beverage service runs smoothly and that guests have pleasurable experiences. The Bar Manager will maintain, manage, and service the beverage programs, with focus on cocktails, beer and non-alcoholic beverage.
Key Focus
- Oversee the beverage program(s), with key focus on cocktail, beers, NAB.
- Oversee and manages bar services for daily operations.
- Assist in the programming of the Event beverage packages.
- Lead the bar teams to ensure exceptional standards of service and product.
- Educate the staff on the restaurant’s beverage offering.
- Maintains par levels or all non-wine related beverage at the hotel.
Personnel Management
Ensure compliance with occupational, health, and safety standards.- Educate the restaurants staff on the beverage offering.
- Lead the bar team to ensure exceptional standards of service and product.
- Oversee and manages bar service for daily operations, including opening and closing shifts.
- Revise and maintain detailed opening and closing checklists for bartenders.
- Help develop the training program and schedules for new bartender hires.
- Assists with recruitment, scheduling, and disciplinary action of bar team.
- Set up and maintain bar preparation systems including juicing, syrups, batching, kegging, and any other bar related preparation to see the successful running of the bar program.
Guest Service
- Ensures all guests consistently receive courteous and efficient service from all team members.
- Maintain a welcoming and orderly restaurant environment.
- Responds positively and promptly to customer concerns and complaints.
- Maintains guest satisfaction by monitoring, evaluating and auditing food, beverage and service offerings to initiate improvements.
- Builds relationships with repeat guests.
- Determines and prepares various bar operation guidelines and recommend improvements.
Financial
- Assists the Wine director with planning, purchasing, and organizing the restaurant’s wine program.
- Helps the Wine Director maintain costing and sales targets as determined by the Principals.
- Submits monthly liquor / beer / non-alcoholic beverage inventory.
Service Standards
- Maintains operations by preparing policies and standard operating procedures in cooperation with the General Manager; implementing production, productivity, quality, and guest-service standards; determining and implementing system improvements.
- Follow all company policies and procedures including evolving COVID guidelines.
- Demonstrate knowledge of Department of Health (DOH) standards.
Company Values
- Understanding that we require a positive and respectful attitude in the workplace.
- Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience. The full definition of these values is in our company handbook.
Physical Demands
The physical demands for this position are frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours.
Benefits Offered:
Medical, Dental, Vision for Full Time Employees- NYC Paid Sick & Safe Leave
- Pre-taxed commuter benefits
- Dining Discounts
- Paid Time Off
We provide equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
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