System administrator

Nintendo
Redmond, WA Full Time
POSTED ON 6/20/2024 CLOSED ON 7/18/2024

What are the responsibilities and job description for the System administrator position at Nintendo?

Nintendo Technology Development

The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo SwitchTM system and the Nintendo 3DSTM family of portable systems.

Since 1983, when it launched the Nintendo Entertainment SystemTM, Nintendo has sold more than 4.7 billion video games and more than 740 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game BoyTM, Game Boy Advance, Nintendo DSTM family of systems, Super NESTM, Nintendo 64TM, Nintendo GameCubeTM, WiiTM and Wii UTM systems.

It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon.

A wholly owned subsidiary, Nintendo Technology Development, based in Redmond, Washington, creates future hardware / software technology and researches North American-based technologies. DESCRIPTION OF DUTIES :

  • Administration of Azure Active Directory / Office 365 Tenant including Microsoft Entra group and user management, licensing, and security configurations.
  • Administration of Exchange Online / Teams Online including user management and troubleshooting.
  • Utilization and management of Microsoft Intune for software and hardware management, including patching, updates, and security response.
  • Responds to incidents and customer inquiries for assistance with positive interaction; handles troubleshooting and coordination of additional resources to resolve issues as quickly as possible;

documents changes and resolution steps.

  • Works closely with other NTD system administrators to provide escalation support for advanced troubleshooting; will participate in on-call rotation.
  • Installs / troubleshoots client hardware / software, including Windows, Linux, Mac environments, and supports video conferencing infrastructure.
  • Provides network support, including IDF line connections, line tracing, port configuration, and switch management.
  • Responds to internal security reporting known A / V issues, malware remediation, hardware quarantine, etc.
  • Collaborates with other Nintendo organizations to fully resolve cross-group issues and escalations.
  • Inventory management / updates for deployed hardware, includes following established procedures for ordering hardware and equipment as needed from vendors.

Qualifications

SUMMARY OF REQUIREMENTS :

  • 2 years of related System Administrator experience with a variety of system development technologies, patterns, and practices
  • Experience resolving problems of moderate to complex scope where data analysis is required
  • Intermediate to Advanced knowledge of Azure Active Directory / Active Directory / Office 365 Tenant and resource management
  • Intermediate to Advanced knowledge of Windows / Mac / Linux hardware for maintenance and troubleshooting
  • Intermediate to Advanced knowledge of networking protocols and configurations for maintenance and troubleshooting
  • Experience with scripting technologies (Bash, Perl, Python etc.)
  • Experience with Atlassian tools (Bitbucket, Confluence, Jira) preferred
  • Undergraduate degree in Computer Science or a related field, or equivalent combination of education and experience

This position is onsite in Redmond, WA, and not open to remote status at this time. This contract position has a base pay range of $34.

89 - $46.99 per hour and is eligible for benefits through the employing agency. Agency benefits include eligibility for medical insurance, employee assistance program, and paid sick leave.

Last updated : 2024-03-24

Salary : $47 - $89

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