What are the responsibilities and job description for the Manager trainee position at Nittany Energy?
Nittany Energy is a family owned business locally owned and operated in Central Pennsylvania. Our experience and dependability in delivering quality fuels as well as our top notch service and installation make all the difference.
Nittany Energy businesses, including 27 Nittany MinitMart locations and 7 oil offices have been serving Central and Northern Pennsylvania for over 60 years.
Nittany Energy is looking for individuals to fill positions at our Nittany MinitMart locations.
Manager Trainee responsibilities include, but are not limited to the following :
Flexibility to work on-call and as needed to accommodate operational and scheduling needs.
Day-to-day store operations, including scheduling, training, and supervising employees and assistant managers.
- Supervising and directing the activities of employees.
- Ensuring excellent customer service.
- Recruiting, training and development of employees.
- Motivate, encourage, and challenge store clerks.
- Promote and resolve customer complaints in a timely and professional manner.
- Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well kept.
- Ensure all merchandise is stocked and displays are appealing to guests, priced correctly, and displayed in a safe manner.
- Maintain quality brand image standards as pass evaluations.
- Monitoring compliance with company policies and procedures.
- Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
- Complete daily paperwork and computer entry in a timely manner as established by management.
- Have the physical ability to perform all duties of a store clerk regularly.
- Report and process all employee and customer incidents / accidents following company procedures.
- Ability to work varied hours / days as business dictates.
Physical Requirements :
- Must be able to stand for extended periods of time.
- Lift, bend, twist, squat, reach overhead, climb ladders, enter and work in cold climate (coolers and freezers) for up to 15 minutes.
- Prepare food such as pizza, subs, or any other food service provided at the location.
- Tolerate the smell of gasoline fumes and cleaning products.
- Effectively lift and move a fire extinguisher, if necessary, to where it may be needed.
- Have sufficient visual ability to check forms of identification.
- Ability to read, count and write to accurately complete all documentation.
- Ability to freely access all areas of the store including selling floor, stock area, and register area.
- Ability to operate and use all equipment necessary to run the store.
- Ability to climb ladders.
- Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds.
Skills :
- Basic knowledge of computer applications (Excel, Word, etc.)
- Excellent interpersonal skills.
- Strong leadership and managerial skills.
- Strong team building and communication skills, including ability to communicate verbally to both large and small groups of employees.
- Strong analytical skills.
- Strong understanding and commitment to Nittany MinitMart’s corporate mission, vision, and total customer focus.
- Ability to prioritize tasks and delegate effectively.
- Ability to handle difficult situations professionally.
- Ability to understand all information in the daily reporting of store operations.
Last updated : 2024-04-01