Office Manager

This position will include occasional travel within assigned Region and can office out of any of our main Branch locations.

Minimum Qualifications

Experience

• 5-7 years of work-related experience with previous supervisor experience.

Education

• Bachelor’s degree in Business Management or related field, or equivalent related work experience

Language Skills

• Ability to read, write and comprehend English
• Ability to read, write and comprehend Spanish preferred

Other Knowledge, Skills and Abilities

• Basic knowledge and understanding for general accounting practices
• Strong internal and external customer service
• Ability to demonstrate a positive working attitude and contribute to a culture of excellence
• Effective oral and written communication
• Proven track record of very high attention to detail and organization
• Proven ability to work within time constraints with limited supervision
• Ability to prioritize workload and change direction quickly depending on deadlines.
• Demonstrated skill in using ERP to perform common accounting tasks (e.g., journal entry creation, reconciliation, etc.).
• Intermediate to advance understanding of the Microsoft Office Suite.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Constantly required to talk, hear, see, sit, stand and walk
• Must be able to see at close vision, distant vision, peripherally, have depth perception and have the ability to adjust focus
• Frequent use of hands to manipulate, handle or feel objects, tools or controls
• Occasionally required to lift and/or move up to 25 pounds

Work Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Constantly required to use computer-based systems
• Frequently sits for long periods of time in an office environment

Essential Duties

Office Administration

• Create, develop and maintain all office operations, workflow and procedures.
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurements.
• Maintains office staff by recruiting, selecting, orienting, and training employees.
• Maintains office staff job results by coaching, counseling, and disciplining employees. Conducts regular performance reviews of office staff in addition to planning, monitoring and appraising job results.
• Manage and comply with all company driven deadlines.
• Effectively communicate written and orally all policy or procedural changes to internal clients.
• Delegate and manage project-based work to office staff, follow-up and report results to Region Manager.
• Keep management informed by reviewing and analyzing special reports, compiling information and identifying trends.
• Maintain and protect sensitive company data by adhering to internal security controls.

Fiscal Responsibilities

• Assist Region Manager and related team members with annual budget preparation, review and reporting.
• Assist Branch Managers with semi-monthly rollup and support of Branch financial forecasts as needed.
• Accountable for timely, accurate processing of non-recurring accounts receivable invoicing.
• Regular review and follow-up on AR Aging Trial Balance report.
• Support Accounting Department in balancing all revenue and expenditure accounts in accounting system monthly against other reports such as CRM generated, monthly projections, etc. to prepare month end accounting close.
• Monthly compilation of inventory accounts in preparation of journal entries.

Contract Administration

• Assist Business Development with contract proposals, RFP’s and customizing appropriate sales & marketing materials.
• Oversee the setup and/or removal of all maintenance accounts in the various ERP and CRM systems related to district operations.
• Support renewals and revisions of active maintenance contracts in support of District and Account Managers.
• Ensure portal activity for key clients and chain accounts is managed appropriately.
• Oversee subcontractors for contract and insurance compliance

Human Resource Responsibilities

• Have a working knowledge of the company Employee Handbook and be able to answer general questions from region operation employees.
• Ensure local HR tasks are being accomplished in a prompt and thorough manner.
• Regularly communicate and assist local HR Manager with matters needing escalation.
• Responsible for creating contemporaneous, prompt, and thorough documentation of all coaching, conversations, counseling, and performance management discussions with employees.
• This position has supervisory responsibilities
• Assist in organization of company functions and meetings including facility allocation and catering
• Regularly maintain and update the procedural manual as it relates to this position

Other duties as assigned

Total Rewards

At Monarch, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of our Total Rewards package include competitive base pay and variable compensation opportunities.

Monarch also provides eligible employees with an array of additional benefits, including:

• The opportunity to enroll in a variety of healthcare benefit programs, including medical, dental, and vision plan options; flexible spending accounts; retirement savings plans; term life/ad&d; and a number of supplemental insurances
• Company Provided Life/AD&D
• Employee Assistance Program
• 7 Paid Holidays
• 3 Days Paid Bereavement
• 5 Days Paid Jury Duty
• Employee Equity Program
• Paid Time Off Starting at 2 weeks per year
• Sick Pay in accordance with applicable state or local ordinance
• On-Demand Pay Through A Partnership with DailyPay
• Referral Bonuses Programs
• Gym Membership and Mobile Carrier Discounts
• Education Assistance
• Best-in-Class Learning Management System
• Career Advancement Opportunities

The specific programs and options available to any given employee may vary depending on eligibility factors such as position, tenure, geographic location, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is provided in compliance with state specific laws. Salaries are based upon candidate experience and qualifications, as well as market and business considerations, and therefore may be different in other locations or operating divisions.

Pay range: $67,724.80 - $80,000.00

Northwest Landscape Services is an EEO Employer and an eVerify participating employer.

Northwest Landscape Services is an On Demand Daily Pay Employer