Welcome to No Leash Needed Ellisville! We're currently looking for Morning Opening, Mid-day, Evening Closing, Part Time, flexible availability on call fill in when someone calls off, Weekend's, Holiday's, a few hours here, a few hours there, Thursday's!
We believe in the mission of Pet Lovers Delighting Pet Lovers and we demonstrate this through being Playful, Passionate, Personal and Professional.
A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.
This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people.
As a Pet Host, you are the first impression for our site. The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business.
A Day In The Life :
You come to work daily with a smile on your face and excited to help serve our pet parents and their furry family members.
You’ll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and addressing whatever their need is check in, check out, invoicing, answering questions, booking reservations and tailoring our service offerings to their needs.
Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You’ll be expected to document pet interactions, answer phones, process invoices, take a dog to their destination for the day, and collaborate with other team members to provide pet services as needed.
And let’s not forget you’re probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!
Responsibilities :
Input all information into resort computer systems.
Work with a team who all exemplify these qualities :
Responds promptly to customer needs. Responds to request for service and assistance. Build trust with customers.
Equal Employment Opportunity :
NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
We provide exceptional care and attention to your pet while with us. Our award-winning training programs, safe and fun dog daycare and premium boarding services make us a St.
Louis favorite when choosing the best pet resort for your dog. We are proud members of several professional pet organizations that ensure strict standards when caring for your dog.
Last updated : 2024-05-10
Click the checkbox next to the jobs that you are interested in.
Click the checkbox next to the jobs that you are interested in.
Customer Interaction Skill
Customer Support Policies, Standards and Procedures Skill
Customer Service/Logistics Coordinator
Jung Truck Service Inc., Mascoutah, IL
Delivery Driver/Customer Service
Barton Delivery Service Inc, Rolla, MO