What are the responsibilities and job description for the Customer Retention Agent position at Noa International, LLC?
We are looking for Customer service retention agents to work from home.
Retain people already subscribed for a radio. Agent gets a free subscription.
This is NOT cold calling or Telemarketing. You will be calling current customers regarding their membership.
Contractor Requirements:
1. To be located in the US.
2. Available for 8 hours a day
3. Has worked in Outbound or customer service before.
4. Fast Internet (10Mbps or better). It can not be wireless nor through a data card. You should also test that you do not have a latency of over 100ms.
5. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.
6. Good Computer (processor: Intel Core i5 or better and RAM: 8GB or better).
Job Types: Full-time, Contract
Salary: From $11.00 per hour
Work Location:
- Fully Remote
Benefits:
- Work from home
- Professional development assistance
Work Remotely:
- Yes