Position Description:
The Employment Specialist will play a crucial role in overseeing and enhancing employment services within Nomi Network. This position involves facilitating our workforce development curriculum, providing career coaching, and collaborating closely with the Senior Program Engagement Specialist to establish internships, job opportunities, career coaching, and event exposures. The Employment Specialist will also build out career development processes with partner organizations. Additionally, this role will collaborate with workforce trainers and social workers to write job support plans, conduct and evaluate training programs, and maintain databases for accurate reporting.
Logistics:
Location: (1) 1722 Routh St, Dallas, TX 75201 and (2) Letot Residential Treatment Center (training location): 10505 Denton Dr, Dallas, TX 75220
Position status: Full-time, exempt
Reports to: Dallas Program Manager
Schedule: M-F, full time; some weekend and evening events
Responsibilities:
- Employment Services Management:
- Oversee the delivery and enhancement of employment services to program participants.
- Instruct students in job seeking, application procedures, resume writing, interview preparation, job retention skills, and attitudes.
- Monitor students on the job and provide coaching and feedback to address both satisfactory and unsatisfactory performance issues
- Develop and maintain relationships with employers
- Accurately complete and submit monthly reports, attendance sheets, and all other required paperwork to the program by the last class day of each month.
- Career Coaching and Development:
- Provide individual and group career coaching sessions.
- Assist participants in identifying their career goals and developing actionable plans to achieve them.
- Apply strength-based approaches with a trauma-informed lens to counsel students on academic, vocational, and employment issues. Mediate, problem-solve, and coordinate individual services for students to help them overcome employment barriers.
- Build out career development processes with partner organizations to ensure seamless integration and support.
- Plan, organized, and implemented a range of training activities.
- goal and career assessments, resume worksheets, cover letters, and quality assurance surveys)
- Collaboration and Program Coordination:
- Work closely with the Sr. Program Outreach Associate to set up internships, job opportunities, and events.
- Collaborate with workforce trainers and social workers to write and implement job support plans.
- Conduct and evaluate training sessions to ensure effectiveness and relevance.
- Attending all relevant meetings (supervision, staff meetings, case conference sessions, curriculum development, and workshops, etc.)
- Internship Program Oversight:
- Oversee program-related client engagement opportunities, coordination, and communication. Some opportunities may include speaking engagement at virtual and in-person panels and workshops, hosting field trips for youth at their place of employment, and employee engagement for community-based opportunities.
- Instruct clients in job life skills, seeking techniques, application procedures, resume writing, interview preparation, job retention skills, and attitudes.
Requirements:
- Bachelor’s degree in Human Resources, Business Administration, Social Work, or related field.
- Minimum of 3 years of experience in workforce development, career coaching, or a related field.
- Strong understanding of job market trends, resume building, and interview coaching.
- Excellent communication and interpersonal skills.
- Proven ability to manage multiple projects and events simultaneously.
- Experience working with high-risk or disadvantaged populations
Preferred:
Competencies:
- Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
- Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Creates external strategic alliances: Develops and uses collaborative relationships to facilitate the accomplishment of work goals.
- Building trust: Interacting with others in a way that gives them confidence in their own intentions and those of the organization.
- Problem-solving: Resolving or addressing issues before they need to be escalated; able to solve problems by analyzing situations and applying critical thinking. Defining issues, problems, and opportunities, generating different courses of action, evaluating the constraints and risks, and selecting the viable option to address the identified problems and/or opportunities.
- Initiating action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Managing conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
- Cross-cultural engagement: The ability to understand, communicate, and work with people from different cultures and engage with them effectively.
- Attention to detail: Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources effectively.
Physical Requirements:
- The position functions in a normal office environment that requires the ability to successfully interface with standard office equipment such as computers, printers, copiers, and telephones
- Sitting, standing, walking, and occasionally climbing stairs are typical activities in this role
- Talking (expressing or exchanging ideas by means of the spoken word) and hearing (perceiving the nature of sounds) are required
- Clarity of vision (i.e., working with small objects or reading small print) is required
- The ability to lift objects up to 25 lbs is required
- This job will require home visits in the future, so the ability to drive a car is required. This includes sitting, gripping, foot action, neck movements, elbow movements, reaching, and wrist movements.
Equal Opportunity Employer:
We are an equal-opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.