Field Operations Engineer

About Nominal

Nominal is a venture-backed company with offices in Los Angeles, Austin, and New York City that specializes in software and data management products for organizations that are testing and validating complex physical systems (like drones, planes, rockets, engines, satellites, nuclear reactors, etc.). We are backed by prolific and experienced venture capital firms like General Catalyst, Lux Capital, Founders Fund, XYZ, Haystack, Human Capital, BoxGroup, etc., and have raised significant venture funding with strong early traction in both commercial and defense applications.

The Nominal team comes from commercial companies like SpaceX, Palantir, Anduril, Lockheed Martin, and NASA and is active amongst customers in aerospace, defense, industrial, and advanced energy applications (autonomous aviation, eVTOL/VTOL, flight testing, satellite development, etc.). We are also building and delivering solutions to the United States Air Force (USAF) who are looking to expand use cases across the broader DoD test community.

Our product is a data visualization and computation platform designed to accelerate how engineering teams test and validate hardware systems. We specifically aim to shorten the data review process after running tests and help engineering organizations scale testing campaigns more efficiently and effectively to save time and lower costs. It works by combining heterogeneous data into runs and allowing users to easily build custom visualization and analysis. Users write test logic with interactive computation, and these checks can be applied to historical and future runs to compound learnings. Data sources can include telemetry, sensor data, logs, simulations, and other testing metadata like environment, vehicle, part, version, etc.

In this pivotal role, you'll bridge Nominal's software with real-world applications, becoming an indispensable advisor to our customers. You'll ensure our solutions not only meet but exceed operational requirements, tailoring deployments to unique environments, providing comprehensive training, and directly addressing any challenges that arise. Your work will transform customer operations, enhance user experiences, and drive Nominal's technology to new frontiers.

• Deploy & Integrate: Take Nominal's tech from concept to operation on the ground, tailoring solutions to fit our clients' high-stakes environments perfectly.
• Train & Support: You're on the front lines, making sure our users not only understand our products but can push them to their limits.
• Enhance & Evolve: Your feedback loops are gold, turning user experiences into actionable insights for continuous product improvement.
• Build Relationships & Business: You're not just deploying technology; you're growing Nominal's presence and impact, establishing deep, productive partnerships. You’re acting as an account manager and product expert - important relational and technical capital is on your shoulders.
• Solve & Streamline: See an issue? You're on it, with the autonomy to fix problems fast and keep our technology ahead of the curve.
• Be the Bridge: You're the vital link between Nominal and our customers, translating needs into solutions and ensuring seamless collaboration across all fronts.

• Proven Engineering Expertise: You've been in the trenches of hardware engineering, with firsthand experience in environments like propulsion test stands, satellite mission operations, or flight testing. Your resume says "I've built and tested the future."
• Technical Sharpshooter: Your intellectual curiosity drives you to solve complex problems. You think in systems and see the big picture, yet you're all about nailing the details. You have a strong intuition for the math and physics our customers encounter daily.
• Communicator & Influencer: You articulate complex ideas with ease and confidence, steering conversations and projects with clarity and honesty.
• Dynamic Leader & Team Player: With a mix of humility, eagerness to learn, and empathy, you're a natural at leading and lifting those around you. You don't just spot problems; you solve them.
• Project Maestro: You've got a solid track record in turning technical concepts into reality, and managing the full cycle from planning to deployment.
• Ready to Roll: Up to 50% travel? No problem. You're ready to be where the action is, anywhere, anytime.
• Must be eligible to obtain and maintain a U.S. TS Clearance

• In-Field Hardware Mastery: Proficiency with hardware engineering tools such as DAQs, DDS, Nix, RTOS, MCAP, H5, TDMS, LabVIEW, MATLAB/Simulink, and WinPlot.
• Data Engineering Proficiency: Expertise in SQL, Python, Pandas, Influx, Grafana. Familiarity with, Spark, Arrow, Kafka, Beam, and Flink.

• Medical, dental, and vision insurance with 100% of premiums covered
• Unlimited PTO /sick leave
• Free lunch, snacks, and coffee
• Professional development stipend
• Quarterly company retreats

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!