Service Sales Administrator

Nordex USA
Branch, IA Full Time
POSTED ON 3/15/2023 CLOSED ON 1/8/2024

What are the responsibilities and job description for the Service Sales Administrator position at Nordex USA?

Summary:

As a Service Sales Administrator in the Aftermarket industry for Wind Turbines, you will oversee sales data management, travel and accommodation for aftermarket field services, and conference coordination.

Responsibilities:

  • Maintains organized records of all order activity including potential orders and completed orders.
  • Reports key performance indicators for Aftermarket sales to Service Sales Management.
  • Manage sales data in CRM, CLM, CPQ, and ERP including roles, profiles, workflows, and management of sales reports.
  • Support all preparation for major industry conferences, including daily schedules and customer dinners.
  • Manage and arrange travel and accommodation for aftermarket field services throughout the USA and Canada.
  • Responsible for data entry and data management of invoices and accounts receivable for aftermarket services and sales.
  • Partner with other departments to align on open action items for aftermarket sales.
  • Process aftermarket sales orders and returns, ensuring that the best course of action is taken to meet customer needs.
  • Process purchase requisitions as requested from sales management.
  • Other duties as assigned.

Direct Reports:

No Direct Reports

Requirements:

  • Medium to advanced experience with an ERP (JDE/SAP) system. SAP is highly preferred.
  • Medium to advanced experience with CRM systems.
  • Experience in the renewables industry is preferred.
  • Associate degree (Bachelor’s Degree preferred) or equivalent work experience preferred.
  • Proficiency with Microsoft Office Suite.
  • Proficiency with Salesforce preferred.
  • Minimum 2 years experience in an administration role
  • Flexibility with travel based on the overall company objectives (up to 15%).
  • Driving is an essential function of the job. Must possess a full valid driver’s license and be insurable under our auto insurance policy. This position will be subject to periodic driver’s abstract checks to confirm continued insurability.

Job Type: Full-time

Pay: $21.29 - $25.64 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Relocation assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends
  • Overtime

Supplemental pay types:

  • Bonus pay
  • Signing bonus

Ability to commute/relocate:

  • West Branch, IA 52358: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

  • High school or equivalent (Required)

Experience:

  • Computer skills: 1 year (Required)
  • Salesforce: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: One location

Salary : $21 - $26

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