What are the responsibilities and job description for the Receptionist position at Norman International Inc.?
With more than 30 years of unwavering passion for quality, Norman Window Fashions is among the world’s largest and well-respected manufacturers of window coverings. Our long-standing commitment to quality and craftsmanship have made us the number one choice for homeowners who demand only the best.
We are looking for areceptionistwho works well in a fast-paced environment. This individual will need to have excellent communication and be highly organized in order to keep up with our fast-paced environment and quick deadlines.
Duties will include but are not limited to:
- Answering phones and transferring incoming calls.
- Accept office deliveries and notifying appropriate staff to receive product.
- Transmit information or documents to customers, using computer, mail, or fax machine.
- Order office and safety supplies.
- Assist with sending out and/or going to the post office/UPS/FedEx to ship out mail/items.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations or provide necessary information/email appropriate individuals.
- Provide tours of showrooms and explain Norman products.
- Provide information about establishment, such as location of departments or offices, employees within the organization, and services provided.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Responsible for coordinating building and equipment maintenance work with operations or appropriate departments.
- Enter invoices and requests.
Requirements:
- 2-3 years of receptionist experience
- Must be detailed oriented have excellent follow-through skills
- Must have outstanding communications skills (verbal and written)
- General proficiency in Microsoft computer skills, i.e. Word, PowerPoint, Excel, Outlook.
- Excellent customer service skills
- Excellent interpersonal skills
- Excellent organizational skills
- Able to multi-task with multiple priorities and deadlines
Benefits:
- Full benefit package after 30 days of employment (Medical, Dental, Vision, Life, Long Term and Short-Term Disability Insurance, Paid-Time-Off, Paid Holidays, Pet Insurance, etc.)
- 401K with Company match after 1 year of employment
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location