Customer Relationship Manager

Normandin Chrysler Jeep Dodge
San Jose, CA Full Time
POSTED ON 2/16/2022 CLOSED ON 4/15/2022

Job Posting for Customer Relationship Manager at Normandin Chrysler Jeep Dodge

NORMANDIN CHRYSLER JEEP DODGE RAM is a family owned and operated auto dealership in San Jose that has been in business for over 145 years. We are currently looking for an experienced Customer Relations Manager to join our very busy service team.

Responsibilities include, but not limited to:

  • Maintain an ongoing level of engagement with service customers
  • Conduct satisfaction surveys and use the findings to improve on areas of complaint. Set processes to improve customer satisfaction
  • Resolve customer complaints quickly and efficiently
  • Help grow customer base and build positive relationships with new customers

Job Requirements include:

  • Excellent interpersonal and communication skills
  • A team player with leadership skills
  • Maintain a positive attitude focused on customer satisfaction

This is an excellent opportunity to join an established business with a family atmosphere. Auto industry experience not required.

Qualified applicants can apply online at

https://normandin-chrysler-jeep-dodge.hrdrivehiring.com/job/101173/all-open-positions

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • San Jose, CA 95136: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Work Location: One location

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