How much does an Executive Response Specialist make in the United States? The average Executive Response Specialist salary in the United States is $51,574 as of April 26, 2022, but the range typically falls between $45,458 and $59,339. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Based on HR-reported data: a national average with a geographic differential
25% $45,458 10% $39,889 90% $66,408 75% $59,339 $51,574 50%(Median)
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Job Description for Executive Response Specialist

Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2022 Salary.com)... View full job description

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Job Openings for Executive Response Specialist
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Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
45458
59339
51574

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
47025
62150
53416
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Executive Response Specialist in the United States. The base salary for Executive Response Specialist ranges from $45,458 to $59,339 with the average base salary of $51,574. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $47,025 to $62,150 with the average total cash compensation of $53,416.
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45458
59339

 

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Skills associated with Executive Response Specialist: Customer Interaction, Customer Service Metrics, Customer Relations, Customer Complaint Resolution ...More

Salary estimation for Executive Response Specialist at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, MANNATECH INC

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