As of March 01, 2025, the average annual salary for an Executive Response Specialist in the United States is $56,145. According to Salary.com, salaries can range from a low of $43,417 to a high of $72,292, with most professionals earning between $49,483 and $64,597.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $64,597 | $5,383 | $1,242 | $31 |
| Average | $56,145 | $4,679 | $1,080 | $27 |
| 25th Percentile | $49,483 | $4,124 | $952 | $24 |
An entry-level Executive Response Specialist with less than 1 year of experience earns about $51,788. With 1-2 years of experience, the average salary increases to $52,083. For 2-4 years of experience, the pay typically rises to $53,854. Senior-level professionals with 5-8 years of experience earn around $58,894, and those with over 8 years of experience can expect an average of $60,640.
| Levels | Salary |
|---|---|
| Entry Level Executive Response Specialist | $51,788 |
| Intermediate Level Executive Response Specialist | $52,083 |
| Senior Level Executive Response Specialist | $53,854 |
| Specialist Level Executive Response Specialist | $58,894 |
| Expert Level Executive Response Specialist | $60,640 |
| Entry Level | 8% |
| Mid Level | 7% |
| Senior Level | 4% |
| Top Level | 5% |
| Experienced | 8% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Executive Response Specialist compensation over the past six years. For example, the median salary increased from $62,136 in 2023 to approximately $62,292 in 2024. (For a detailed analysis of Executive Response Specialist salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
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Here are companies hiring for Executive Response Specialist and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $56,145 | 66.2% | ||
| Bonus | $2,000 | 2.4% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $4,448 | 5.2% | ||
| 401K/403B | $2,442 | 2.9% | ||
| Disability | $1,163 | 1.4% | ||
| Healthcare | $8,352 | 9.8% | ||
| Pension | $3,140 | 3.7% | ||
| Time Off | $7,156 | 8.4% | ||
| Total Compensation | $84,846 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| High School | 20.0% |
| Associates | 40.0% |
| Bachelors | 20.0% |
| Masters | 20.0% |
What Am I Worth?
The average annual salary of Executive Response Specialist is $56,145. In case you are finding an easy salary calculator, the average hourly pay of Executive Response Specialist is $27; the average weekly pay of Executive Response Specialist is $1,080; the average monthly pay of Executive Response Specialist is $4,679.
An Executive Response Specialist's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, an Executive Response Specialist earns the most in San Jose, CA, where the annual salary of an Executive Response Specialist is $70,461.
The highest pay for Executive Response Specialist is $72,292.
The lowest pay for Executive Response Specialist is $43,417.
Executive Response Specialist provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Being an Executive Response Specialist reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Additionally, Executive Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. The Executive Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Executive Response Specialist typically requires 2 to 4 years of related experience.
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
CRM: Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
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