What are the responsibilities and job description for the Regional Manager position at North American Dental Group?
Overview
Regional Manager
Lead with GRATITUDE. Engage with EMPATHY. CARE with COMPASSION. Be Intellectually Curious. Be part of NADG's Tribe!
NADG is the fastest growing dental services organization of scale in the United States and today consists of a network of over 231 dental practices in 15 states and 25 regional markets, and recently have become the first Transatlantic Dental Service Group! Our entrepreneurial culture and maniacal focus on patient care serve as a great platform to become an innovative and dynamic industry leader.
We are looking for a Regional Manager to come and help us pioneer a new culture of dentistry. Join the tribe!
Responsibilities
- Oversee the daily administrative operations of our dental practices within the Raynham, MA area, providing leadership and guidance on employee relations, patient relations, and achieving administrative operational goals.
- Be responsible for office profit & loss by partnering to manage patient scheduling, staff productivity, collections and receivables, and controlling operations expenses.
- Conduct financial report review, revenue posting, and staff payroll.
- Build strong and productive partnerships with dentists and office teams, while making effective decisions based on data analysis, organizational observations, and cost controls.
- Create a positive, ethical, and respectful work environment by promoting the company culture through its mission, vision, and core values.
- Recruit, hire, develop, and retain high-performance teams through training/education, coaching, expectation setting, and accountability, while also ensuring compliance with all operational standards and regulations.
- Work collaboratively with organizational departments to ensure consistent communication withSr. Regional Director of Operations and executive team regarding challenges, action plans, and process improvements.
Qualifications
- Minimum of three (3) years’ multi-unit experience in retail, healthcare, service or dental industries, or other fast-paced, highly interactive customer service environment.
- Bachelor's degree from an accredited college or university in related field or a minimum of four (4) years of equivalent experience can be substituted for a degree.
- Proficient in MS Office Suite. Must be able to travel daily and use personal automobile in the assigned region.
