IT Systems and Security Specialist
Essential duties/responsibilities include but are not limited to the following:
System & Network Security • Maintain current inventory of campus hardware
- Manage security solutions/technologies for Kehoe and software portfolio & licensing and ensure
and main campuses adherence to all software licenses and End User
- In collaboration with the Network Administrator License Agreements. Manage & maintain other
develop, manage and support DLP solutions, support documentation
encryption, AD security groups & IDM/multifactor • Other duties as assigned
authentication, VPN access, network segmentation,
firewall configuration and support, file share Customer Service and Support
management, wireless security configuration & • Manage ticket tracking system and respond to &
support, document management systems i.e. resolve campus service requests
SharePoint and more • Support all end user PC’s/Laptops, printers
- Conduct R&D and provide recommendations on (including large format MFP’s), peripherals, A/V
emerging technologies related to potential hardware/software, telecom, academic
hardware and software solutions, network, and technology, account issues & password resets, etc.
academic technology to support NC State strategic • Resolve telephone service requests & open tickets
goals for all major phone repairs to service provider and
- Occasional project management for refresh, follow up to ensure problem is repaired/resolved
continuous improvement, and new initiatives for • Provide training to end users on student,
College wide IT systems and solutions administrative & academic IT systems and
- Other duties as assigned software
• Provide mobile device support i.e. resolve software
System Administration problems, configuration & connectivity issues
• Collaborate with network administrator to manage • Attend academic & administrative meetings to
MS Office 365, Active Directory (creating OU’s, review, plan, and coordinate College initiatives
establish & configure user accounts, password • Obtain pricing and specifications for completion of
resets, etc.), DHCP, DNS, network file shares, IP parts and supplies requisition processing
nums/VLAN management & segmentation, and • Other duties as assigned
other network technologies i.e. wireless network
hardware/software technologies
- Deploy images to desktop computers & apply Qualifications:
system software upgrades and updates Education: Associate’s degree in Computer Science, or
- Analyze, research, document, communicate, and related field
resolve computer (PC & MAC) hardware, software
Experience: Two years’ experience in computer science
and network problems field preferred
- Prepare computer classrooms and labs, including
installing lab specific hardware, software, and
systems according to specific academic Review of Resumes to begin 1/2/24
requirements and until filled
- Computer, A/V, and academic technology setup
and support for meetings and special events (Posted 12/11/23)