Experienced Medical Receptionist/Biller

Thank you for taking the time to review our job posting. Prior to telling you more about our clinic and the position, let me tell you a bit about what makes this position unique.

We have discovered that some employers offer an attractive hourly wage, only to have the employee find out that they have to pay a significant amount out of their earnings towards medical insurance. Also, if an employer offers a 401k match, they often require an employee to stay in the position for a year or more before the employee is vested, i.e., before they can keep this matched contribution.

We approach things differently. We offer what we feel is a fair wage, and also cover 100% of the cost for Medical, Dental and Vision coverage AND our medical insurance is very good and has a $600 deductible. Added to this, your 401k starts the month after you begin working. The match we give you is yours forever; there is no vesting period. If you contribute 5% of your salary, we match at 4%.

The yearly wage stated in this ad is $39,520-41,600. However, if you consider the health insurance and 401k, this is actually more like $48,300-$50,464. So, when considering positions, remember to compare apples to apples.

Beyond compensation, we offer a supportive and caring work environment. Like all jobs, we expect our employees to be reliable and solid workers and we truly appreciate our employees. We also work at being good to our employees, and to each other, and we pride ourselves on having a healthy and collaborative work environment. We have very little turnover because, we feel, this is a great place to work.

Now to tell you more about the clinic and the position!

We are one of Northeastern New York’s largest groups of private psychiatric providers and therapists and we are growing! We are looking for reliable and experienced administrative staff to join our team. The ideal candidate will demonstrate a continued commitment to providing the highest quality, patient-centered care in a warm, supportive, and friendly setting. Experience with billing, claims, and dealing with insurance companies would be an asset, as billing will be a significant portion of this position. An ideal candidate would have knowledge and experience working with NYS Medicaid and Medicare.

We are looking for a friendly, reliable, experienced (2 plus years of administrative experience), and motivated administrator to join our practice. This person will be part of a team dedicated to improving the delivery and quality of care to our patients. The ideal candidate has proven experience working in a caring, customer service driven environment.

Responsibilities
- Manage and oversee the medical and/or mental health billing process, ensuring accuracy and compliance with regulations.
- Interact with patients, insurance companies, and healthcare providers to resolve billing inquiries and discrepancies.
- Maintain electronic medical records (EMR) and electronic health records (EHR) systems to track billing information and patient data.
- Collaborate with the billing team to optimize revenue cycle management and minimize billing errors.
- Provide exceptional customer service to patients by addressing billing questions and concerns in a professional and timely manner.
- Work closely with medical staff to ensure accurate documentation for billing purposes.
- Process Medicare claims and other insurance claims efficiently and accurately.
- Patient accounts and reconciliation.

Other responsibilities may include greeting and checking in patients, answering and appropriately managing and triaging phone calls, collecting payments for visits, checking insurance eligibility including dealing with insurance companies, processing insurance claims from start to finish, printing/scanning/faxing documents and other other front office responsibilities as assigned.

Minimum education and experience include a High School Diploma or equivalent required although Associates Degree preferred, ability to multitask, ability to manage high call volume and a desire to exceed customer service expectations. We are looking for a reliable, experienced, self motivated person who is a good communicator and contributes to a positive workplace culture.

Compensation is $19-$20 per hour depending on experience and skill, which includes at least two weeks paid vacation per year. Benefits include health, dental, and vision insurance (if needed). Health, dental and vision insurance is covered 100% by the employer for the employee.

For more information about our practice please visit our website at www.ncbm.com

Job Type: Full-time

Pay: $39,520.00 - $41,600.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Plattsburgh, NY: Relocate before starting work (Required)

Work Location: In person