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Care Coordinator

North Texas Area Community Health Centers Inc
Fort Worth, TX Full Time
POSTED ON 5/4/2024
  • Provide referral details and appointment arrangements for patients needing specialists or external medical visits. Verify patient insurance information is accepted by partnering institutions.
  • Follow-up with patients to ensure that patient visits with specialists are complete and referral notes, imaging notes, and reports are obtained from external providers and scanned into the chart.
  • Complete requests for follow-up, referrals, and manage tasks in NextGen by the end of your work week.
  • Stay up to date with external referral sources and provide appropriate referral options for patients based on services needed and ability to pay.
  • Initiate and complete pre-authorization for medications and Durable Medical Equipment as needed.
  • Service and respond to customer and patient questions, issues and/or concerns within 48-72 hours of initiation.
  • Securely and accurately document all patient information using the Electronic Health Record.
  • Actively participate in agency performance improvement initiatives such as chronic care management for UDS measures and PCMH standards.
  • Ensure timely submission of paperwork and reports.
  • Communicate with other clinics, specialists, physicians, and management.
  • Perform other duties as assigned to support NTACHC’s Mission, Vision and Values.
  • Performs accurate charting in medical record in accordance with NTACHC policies and HIPAA compliance/confidentiality rules and regulations.
  • Keep up to date and comply with all emails, intranet updates, policies/procedural updates and retraining as required.
  • Understand all emergency protocols and respond accordingly.
  • Other duties as assigned.

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