Food & Beverage Director

Position Available:

FOOD AND BEVERAGE DIRECTOR

Northampton Country Club – Easton, PA  

This position oversees all F&B operations throughout the Club. The Food and Beverage

Director is expected to focus on daily operational management and improvement, while simultaneously working closely with the General Manager on strategic planning that will foster continued enhancement of the club’s offerings and create a sustainable model for excellence in the entire member experience. The F&B Director is responsible for the implementation of strategy, and he/she should demonstrate a strong desire to grow and enhance the operation.

ESSENTIAL FUNCTIONS:

·       Manage all food and beverage operations and work closely with department heads in each area to assure the highest level of member satisfaction.

·       Manage the efficient and consistent service to members for meal periods, member and

club events, social functions, and holidays and well as participate in the planning and execution of all events. Visibility and actively managing meal periods are essential to the success of the Food and Beverage manager. It is imperative that the Food and Beverage manager have a hands-on approach when required and continually foster a positive teamwork ethic.

·       Manage beverage program, inventory control & wine offerings.

·       Responsible for ensuring all opening and closing procedures are followed and that the

clubhouse is secure at the end of the business day.

·       Conduct pre-shift meetings to communicate important information to staff regarding menu

changes, specials, and service expectations.

·       Embodies NCC’s team values and culture of excellence.

·       Maintain the Jonas Encore Point of Sale system to reflect current menus and pricing and

ensuring all transactions are processed accurately and all server shifts are

closed out properly.

·       Interacts daily with members and guests to assure maximum satisfaction by answering

questions, solving    problems, overseeing services, cleanliness, and showcasing the club facilities to guests.

·       Implements excellent systems for sustainable operations and consistency in service.

·       Oversee systems for ordering, receiving, and monitoring of product par levels.

·       Responsible for hiring, training, retaining, and supervising service staff.

·       Partners with the Executive Chef and culinary team, inspiring creativity, and ensuring

consistency.

·       Works closely with the Events Manager to ensure consistency, creativity, and dining culture.

·       Receives and resolves complaints from club members, guests, and employees.

·       Closely monitors and tracks the financial performance of F&B department and directs

corrective action procedures as necessary to help assure that budget goals are

attained.

·       Assures the timely submission of all required payroll and related reports.

·       Participates in ongoing facility inspections throughout the club to ensure cleanliness,

safety, and other standards are consistently attained.

·       Maintains appropriate standards to comply with foodservice regulations and responsible

alcohol consumption.

·       Develop/implement policies and procedures for daily operations.

·       Plans and coordinates staff training.

·       Engages in professional development programs for himself/herself, as well as his/her

direct reports.              

·       Research new products, concepts, and ideas in order to keep the club relevant in a

highly competitive market.

·       Maintains professional communication with members.

·       Attends and participates in management meetings as scheduled.

·       Undertakes special projects as requested by the General Manager/COO.

CANDIDATE EXPERIENCE AND QUALIFICATIONS:

·       Is a passionate leader with strong food and beverage credentials.

·       A proven track record of industry growth, and in particular, a verifiable record

of stability and progressive achievement with a highly respected club(s).

·       A keen understanding of service and passion for providing a premier level of

hospitality.

·       Possesses extensive knowledge of wine, beer, and spirits. (Has goals to become or already is a level one sommelier and beyond).

·       Ability to work collaboratively with an energetic management team who provides overall

excellence in the total member experience.

·       Must possess a positive attitude, a high degree of integrity, able to multitask and

a strong work ethic.

·       Highly organized and exemplary in their time management skills. Demonstrates a strong

ability to prioritize projects and tasks.

·       A history of successfully growing a dynamic food and beverage program, including

building revenues, controlling costs, and meeting budgeted goals and

objectives.

·       Experienced in a seasonal operation, and specifically familiar with the corresponding

fluctuations of business. Skilled in appropriately managing staff ratios during

peak and off-peak times.

·       Demonstrates knowledge and success in growing catering sales, banquets, and special events.

·       A personality match for club culture. Seeking a candidate who is friendly,

confident, yet humble and professional in their approach.

·       Exhibits a sense of creativity and demonstrates a desire to improve services and

offerings.

·       A history of attracting, developing, training, and retaining professional staff.

·       Strong verbal and written communications skills, both written and verbal. Must have

the ability to compose effective communication with members and guests.

·       Maintains high visibility and a professional presence with members and staff.

EDUCATION REQUIREMENTS:

A four-year degree in Hospitality Management or related field or an equivalent number of

years of experience in a similar position within the club industry or at a high-end

resort.

COMPENSATION AND BENEFITS:

·       Salary commensurate with experience and qualifications

·       Medical, dental, and vision insurance

·       401K, unmatched, eligible after one year of employment

·       CMAA membership, dues, and education

REPORTS TO:

General Manager

CLUB INFORMATION:

Northampton Country Club (NCC) is nestled in the heart of the Lehigh Valley, Pennsylvania.  NCC is a private club which offers members the finest in golf, tennis, swimming, and superb dining.  Beautifully set against a backdrop of mature, tree-lined fairways and large, undulating greens. NCC provides not only spectacular scenery, but also a full range of services and facilities including a driving range, practice green, pro shop, and an inviting pool.    

NCC dining options consist of multiple options to unwind after a round of golf or for an

elegant dinner with family and friends, the Clubhouse, with its newly added Four

seasons room (60 seats), is the main dining room.  The lower terrace (outdoor patio, 70 seats) and 1899 bar (40 seats) the most popular seats at the Club, creates the perfect setting for memorable meals. We recently completed the renovation of the Ballroom (235 seats).  Food & Beverage revenue consists of about $1.75 M dollars annually.

Company Introduction

Nestled in the heart of the Lehigh Valley, Pennsylvania, Northampton Country Club is a private club which offers members the finest in golf, tennis, swimming, and superb dining. Beautifully set against a backdrop of mature, tree-lined fairways and large, undulating greens, Northampton Country Club provides not only spectacular scenery, but also offers a full range of services and facilities including a driving range, practice putting green, pro shop, and an inviting pool-side snack bar.

Salary : $2 - $0