Student Services Assistant
Job Posting for Student Services Assistant at Northeast Iowa Community College
Offer advanced administrative and organizational support across various critical areas, including recruitment, enrollment, financial aid, retention, completion, and placement, all within the integrated enrollment model. Serve as the frontline of our customer service efforts, leveraging critical thinking and technology utilization to deliver exceptional support to both the public and our students
Duties and Responsibilities
Student Support Champion:
Efficient Administrative Support:
First Point of Contact:
Qualifications
- Assist current and prospective students in navigating through various student services processes such as recruitment, enrollment, financial aid, retention, and career services.
- Be the friendly face and voice of our institution, providing information and guidance with warmth and professionalism.
Efficient Administrative Support:
- Utilize effective communication skills in managing appointment calendars, handling departmental emails, and documenting meeting minutes.
- Ensure the confidentiality and accuracy of student files, maintaining data integrity at all times.
First Point of Contact:
- Act as the initial point of contact for all inquiries via phone, email, and walk-ins, delivering prompt and helpful responses to students and the public.
- Organize and process outgoing student communications with attention to detail.
High school diploma or equivalent required; additional education or relevant coursework preferred. Strong communication and interpersonal skills with a customer-centric approach. Proficiency in computer applications such as Microsoft Office suite, G Suite, Customer Relationship Management (CRM) and Student Information Systems (SIS) or similar software to manage student/customer data. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment. Attention to detail and commitment to maintaining confidentiality. Previous experience in administrative or customer service roles is a plus but not required.
Essential Functions
Student Services Assistant
Supportive Team Player:
- Perform data entry, electronic filing, and processing using various software tools like GSuite, Microsoft Office, and Ellucian Colleague.
- Assist in ordering and purchasing supplies/equipment essential for smooth operations.
Supportive Team Player:
- Collaborate with colleagues to ensure seamless flow of information and maintain a high standard of customer service within an integrated enrollment model.
- Take initiative and demonstrate independence in decision-making when necessary. 6. Special Projects and Reporting:
- Compile data for reporting needs and contribute to special projects as assigned, showcasing your ability to handle diverse tasks effectively.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Student Services Assistant career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Student Services Assistant.
Click the checkbox next to the jobs that you are interested in.
-
Backup/Recovery Skill
-
Income Estimation: $83,783 - $118,717
-
Income Estimation: $98,729 - $133,968
-
-
BI Analytics/Reporting Tools Skill
-
Income Estimation: $72,250 - $105,669
-
Income Estimation: $74,930 - $99,838
-
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at Northeast Iowa Community College
Northeast Iowa Community College
Peosta, IA
Full Time
Northeast Iowa Community College
Peosta, IA
Full Time
Northeast Iowa Community College
Peosta, IA
Full Time
Northeast Iowa Community College
Calmar, IA
Part Time
Not the job you're looking for? Here are some other Student Services Assistant jobs in the Peosta, IA area that may be a better fit.
We don't have any other Student Services Assistant jobs in the Peosta, IA area right now.
nicc, Peosta, IA
Newman Catholic Student Center, Iowa, IA