Outreach Specialist

Description

NET Centers’ Community Outreach and Engagement Program is connecting with people in need of resources throughout the Greater Philadelphia Region! COEP Outreach Specialist Teams will work directly in the community to meet people where they are; engage with them to understand how they can be connected to necessary resources such as housing, healthcare and/or mental health and addiction recovery treatment; and directly connect them with those resources.  

We are seeking up to 25 full time and part time Outreach Specialists! Multiple shifts, 7 days a week available! 

As an Outreach Specialist, you will work collaboratively with a partner team member and dispatch together to a pre-determined region within the five-county area. Together, your team will:

• Engage individuals in meaningful discussions focused on their immediate needs, harm reduction and self-advocacy.

• Conduct needs assessments for those willing to participate; obtaining consents as needed.

• Coordinate direct referrals to needed resources.

• Assist and/or complete warm hand off with receiving service or provider.

• Complete documentation summarizing your efforts and outcomes.

• Engage law enforcement and emergency services as needed, and when appropriate.

Qualifications

A commitment to those experiencing homelessness, mental health and substance use disorder through lived experience is preferred but not required.

Knowledge of Philadelphia and surrounding county resources which support treatment services, food and housing insecurities, and healthcare is required.

Ability to safely and appropriately use a handheld device to access resources and complete documentation.

High School Diploma

Valid drivers license preferred

This is a community-based program and position which requires traveling to multiple regions throughout the five-county region. Outreach Specialist may be outside for extended periods of time. 

NET is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon NET's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

About Us:

The Northeast Treatment Center founded in 1970 is one of the largest behavioral health and social service agencies is in the Philadelphia Region. Services are offered at 15 sites throughout Greater Philadelphia, the Lehigh Valley, and the state of Delaware.

NET Centers (NET) offers support and hope to individuals and families at times of great stress in their lives. A nonprofit agency, NET provides a continuum of trauma informed behavioral health and social services designed to meet complex needs of all family members. These include mental health, addiction treatment, foster care, residential group care, adoption, juvenile justice services and child welfare services. While some services address the needs of the family as a whole and some target individuals, we always strive to foster positive connections within the family to help all family members heal, recover, and rebuild.