Research Librarian

Northern Light is looking for a talented person to join our editorial staff of research librarians in a position that promises to be quite exciting and multifaceted. The position of Research Librarian will conduct research on a topic/industry to identify key issues, trends, and information sources and create newsletters for our clients. These newsletters cater to clients in various industries such as healthcare, pharmaceuticals, financial services, and information technology. Additionally, you will design newsletter templates and train clients to use Northern Light's online newsletter tool. The goal is to produce high-quality content that effectively communicates with Northern Light's clients' audiences.

Essential functions:

• Generates topic-specific newsletters for clients, distributed on a daily, weekly and/or monthly basis as directed by the client.
• Gathers business requirements from clients, sales and Customer Success Managers (CSMs) to create dashboards and newsletters.
• Develops topic-specific dashboards for continuous customer demonstrations, collaborating with Sales on specific requirements.
• Educates customers and potential customers on crafting searches using BOOLEAN operators, along with providing guidance on dashboard administration and best practices for creating newsletters.
• Collaborates with CSMs on an as-needed basis to support customer requirements.
• Participates in the weekly Editorial Team meeting.
• Attends meetings with customers and potential customers as needed.

The position at Northern Light requires several key skills and qualities. These include:

• Excellent writing and proofreading skills: An elevated level of proficiency in written communication and the ability to proofread accurately are essential for producing engaging and error-free content.

• Diligence with an eye for detail: The ability to identify errors and inconsistencies is crucial in maintaining the quality of content.
• Strong communication and consensus-building: The ability to communicate effectively, actively listen, and achieve consensus is important for collaborating with team members, and the ability to handle stressful situations and deadline pressures well.
• The ability to plan and carry out responsibilities with minimal direction.
• Consultative and problem-solving skills.
• A proficiency in Adobe Creative Suite and PowerPoint. Strong computer skills, particularly in these software programs, will be valuable for designing and formatting content.

Candidates are encouraged to share a small portfolio or a writing sample. You should not create something new, just send us a piece you have already written.

What Sets You Apart:

In addition to having a Bachelor’s degree and 3 years of related experience, with a Master's in Library Science or equivalent preferred, the candidate will have proven work experience as a Content Editor, Web Editor, or a similar role. It is beneficial if you have experience with newsletter writing tools, such as Unlayer and experience with BOOLEAN search, text analytics, machine learning, software as a service, and online collaboration technologies. The candidate will possess excellent customer service skills.

Work authorization requirements:

Must be authorized to work in the United States (unfortunately we cannot sponsor visas).

Benefits:

• 401(k). 
• Flexible schedule.
• Holidays and Paid time off.
• Health insurance.
• Dental insurance. 
• Vision insurance.
• Flexible spending account.
• Life and disability insurance.
• Parental leave.
• Employee assistance program.

Job Type: Full-time.

Work Location: Remote within the US, preferably around the Washington DC or Boston MA areas.

Northern Light Careers:

Working at Northern Light provides an opportunity to engage with cutting-edge knowledge management technology that is applied to enterprises' market research and competitive intelligence requirements. With a global customer base, you would have the chance to collaborate with a diverse range of clients. Additionally, Northern Light boasts a team of highly skilled professionals, making it an exciting and dynamic work environment.

The pace at Northern Light is fast, ensuring that you will be constantly challenged and engaged in your work. The company values intelligence and fosters a smart and enjoyable atmosphere. Moreover, Northern Light places a strong emphasis on customer service, with a culture that is fanatical about delivering exceptional support to its clients.

Working at Northern Light:

Northern Light is committed to providing equal employment opportunities to all employees and applicants and prohibits any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

As an E-Verify participant, Northern Light ensures compliance with employment eligibility verification requirements. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Northern Light maintains a commitment to creating an inclusive and diverse work environment.

Salary : $58,000 - $70,000