What are the responsibilities and job description for the IT Support Technician position at Northern Louisiana Medical Center?
The IT Support Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. Documents, maintains, upgrades or replaced hardware and software systems. Supports and maintains user account information including rights, security and systems groups. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. The position requires flexibility to work with a wide range of projects due to the ever changing healthcare environment.
