What are the responsibilities and job description for the General Manager / Sales position at Northland Lawn & Sport LLC?
Purpose:
Responsible for the achievement of the location business plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees). Provides leadership in evaluating, allocating, and managing human, physical and financial resources for the location. Optimizes the profitable growth of the business, the personal growth of employees, and the satisfaction of customers.
Responsibilities:
o Executes the business plan and achieves financial performance, budgets and cost control, according to established goals for parts, sales and service.
o Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues
o Manages, develops, and coaches sales professionals to implement the sales and settlement process
o Ensures that appropriate communication takes place within and across all departments at the store location which may include leading regular department management staff meetings and all employee meetings
o Communicates Northland’s values, principles, vision, and mission within their location
o Attends, and resolves, employee, and inter-departmental issues in a fair and expedient manner
o Supports corporate leaders in implementing changes in all departments within the location
o Ensures the successful planning and execution of marketing activities and events
o Oversees maintenance, security and a professional appearance of the facility and property for the location
o Will represent the company for the sale of machinery to customers as needed
o Actively participates in a local civic, charitable or community organization
o Provides input to the hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store
Experience, Education, Skills, and Knowledge:
o 5 years sales experience in a retail environment
o 1 additional years experience as a parts or service manager preferred
o Familiar with John Deere and competitive products
o Experience dealing with elevated customer issues
o Ability to lead and motivate others
o Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations
o Solid analytical, business planning, problem solving, and communication skills
Benefits and Incentive Programs:
Medical (3 plans to choose from), Dental, Vision, Short and Long-Term Disability, $15,000 Company paid Life Insurance, Additional voluntary Life Insurance, 401k (up to 4% Company match), Paid Holidays, PTO, Bereavement Leave, Paid Community Volunteer Day, HSA (Health Savings Account), Employee Assistance Program, Virtuewell (24/7 – 365 video or phone treatment non-emergency option), Critical Illness Insurance, Accident Insurance, Tool and Equipment Reimbursement, Professional Development Assistance, Incentive Bonus Programs
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Experience:
- Leadership: 2 years (Required)
- Sales: 3 years (Required)
- Customer Relations: 2 years (Required)
- Training and Development of Employees: 2 years (Required)
- Interviewing: 2 years (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $65,000 - $80,000
