Entry-Level Customer Service Professional

NorthPoint Search Group
Marietta, GA Full Time
POSTED ON 6/1/2024
Entry-Level Customer Service Professional - Marietta, GA

Company: - A Leading Medical Device Company

Location: Kennesaw

Job Description:

Are you looking to kick-start your career in the medical device industry with one of the largest and most reputable companies in the USA? Join our team as an Entry-Level Customer Service Professional, and let us provide you with the training and opportunities you need to succeed in this dynamic field. This is not just a job; it's your pathway to a rewarding career in one of the most exciting niches in the medical device industry.

Key Responsibilities:

  • Customer Engagement: Interact with customers in a friendly and professional manner through phone, email, and other communication channels to address inquiries, provide information, and assist with their needs
  • Product Knowledge: Learn about our cutting-edge medical devices and services to effectively educate customers on their features and benefits
  • Training and Development: Participate in our comprehensive training program, designed to equip you with the knowledge and skills needed to excel in the medical device industry
  • Order Processing: Facilitate order processing, including order entry, tracking, and ensuring timely and accurate deliveries
  • Problem Solving: Collaborate with the team to resolve customer issues and concerns, ensuring customer satisfaction
  • Data Management: Maintain accurate and organized customer records and data in our CRM system
  • Sales Support: Work closely with our sales team to support their efforts in meeting customer needs and achieving sales targets

Qualifications:

  • Education: High school diploma or equivalent. Some college coursework is a plus but not required
  • Experience: No prior customer service experience is necessary. We are looking for candidates with a strong willingness to learn and grow in the role
  • Communication Skills: Excellent verbal and written communication skills
  • Customer-Focused: A passion for delivering exceptional customer service and a commitment to customer satisfaction
  • Tech-Savvy: Comfortable using various software tools, including Microsoft Office Suite
  • Team Player: Ability to work effectively as part of a collaborative team

Benefits:

  • Comprehensive Training: We provide a structured training program to equip you with the skills and knowledge you need to excel
  • Career Pathway: Enjoy opportunities for career progression within our organization, with a clear pathway for growth
  • Employee Benefits: Access to medical, dental, and vision (MDV) insurance, 401(k), and other benefits
  • Positive Culture: Join a supportive and inclusive work environment where your contributions are valued

Powered by JazzHR

Qm3oVRKVjU

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs that are on the Entry-Level Customer Service Professional career path.

Click the checkbox next to the jobs that you are interested in.

Income Estimation: 
$35,254 - $44,184
Income Estimation: 
$40,700 - $52,037
Income Estimation: 
$40,700 - $52,037
Income Estimation: 
$46,844 - $59,232
Income Estimation: 
$35,254 - $44,184
Income Estimation: 
$40,700 - $52,037

Sign up to receive alerts about other jobs with skills like those required for the Entry-Level Customer Service Professional.

Click the checkbox next to the jobs that you are interested in.

  • Account Management Skill

    • Income Estimation: $48,005 - $65,209
    • Income Estimation: $56,020 - $76,710
  • Customer Acquisition Skill

    • Income Estimation: $42,849 - $60,564
    • Income Estimation: $45,792 - $64,450
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at NorthPoint Search Group

NorthPoint Search Group
Hired Organization Address Columbia, SC Full Time
Computer skills: MS Office Suite with EXCEL & QuickBooks Experience: Pulling commercial/residential permits Coordinating...
NorthPoint Search Group
Hired Organization Address Greenville, SC Full Time
Construction Project Coordinator - Greenville, SC Top Construction Company, is seeking a Construction Project Coordinato...
NorthPoint Search Group
Hired Organization Address Greenville, SC Full Time
We are seeking an experienced Office Manager with a strong background in HR and operations to join our client's team in ...
NorthPoint Search Group
Hired Organization Address Neeses, SC Full Time
Our well-established client has an immediate need for a Bookkeeper/Accountant. Duties: Process Accounts Payable from mul...

Not the job you're looking for? Here are some other Entry-Level Customer Service Professional jobs in the Marietta, GA area that may be a better fit.

Customer Service Agent- Full-time/ Part-time- Athens, GA

Professional At Home Jobs, Athens, GA

General Auto Service Technician

Professional Auto Service, Mc Donough, GA