What are the responsibilities and job description for the Receptionist position at Northwest Ohio Endoscopy Center?
Welcomes patients and visitors by greeting them in person or on the telephone
Collects patient identification cards
Collects patient insurance information
Ensures that documentation is completed and all necessary documents are signed by the patient
Updates patient accounts by recording personal and financial information in the revenue management system
Collects copayments and deductibles as needed
Records payments in the billing system or log as required
Issues receipts for payments received
Balances upfront collections at the end the shift
Notifies clinical when patient is ready to proceed to the clinical area
Accepts deliveries to the ASC, as needed
Maintains business office inventory and equipment by checking stock to determine inventory level
Receives and opens office mail as needed
Protects patients' rights by maintaining confidentiality of personal and financial information
Prepares patients charts for the following day
Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Team Player: Works well as a member of a group
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals