Job Posting for Telephone Operator / PBX Com / FT / DAYS at Northwest Texas Healthcare System

Responsibilities:

Northwest Texas Healthcare System is a 495 bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities, to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.

Visit us online at: https://www.nwths.com/careers

Position: Telephone Operator

Job Duties/Responsibilities:

The Telephone Operator is responsible for providing courteous, efficient communication
between the public, our patients and their families, the Staff and Physicians. The position serves as support to all areas
under Business Office Systems with various duties as outlined in the job specific duties. This position supports an
organizational culture for service excellence and practices the service excellence standards to all customer groups.

Demonstrates ability to effectively assess and implement job responsibilities according to departmental
policies and procedures.

Benefit Highlights:

Challenging and rewarding work environment
Competitive Compensation and Generous Paid Time Off
Excellent Medical, Dental, Vision and Prescription Drug Plans
401(K) with company match and discounted stock plan
SoFi Student Loan Refinancing Program
Career development opportunities within UHS and its 300 Subsidiaries!
Tuition Reimbursement
Retention Bonus Program
Loan forgiveness Program
HRSA STAR Loan Repayment site. In exchange for 6-year commitment, earn up to $250,000 in loan reimbursement.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications:

Education, Training, Experience and Licenses/Registrations Required:

High School Diploma or equivalent; 2-5 years job related experience recommended.

Some college education in related field desirable. Flexibility, selfmotivation and high tolerance for stressful situations preferred.

Physical and Sensory Requirements:

1. Ability to read and write in English.
2. Ability to communicate with patients, families, staff, physicians, support agencies, vendors, and others.
3. Ability to remain calm under stress.
4. Ability to respond to pages, telephones, and other auditory stimulation.
5. Ability to evaluate and interpret information and make independent decisions.
6. Bending, lifting (10-20 lbs.), grasping, fine hand / eye coordination, pushing and pulling,
prolonged standing or sitting.
7. Ability to understand and interpret financial data.
8. Ability to tolerate low noise levels for long periods.
9. Ability to function when exposed to hazardous chemicals and / or bio chemicals.
10. Ability to discriminate color.

MACHINES , TOOLS, EQUIPMENT, AND WORK AIDS US ED:

1. Telephone / voicemail
2. Personal Computer / printer / fax
3. Patient Access / Financial Computer System
4. Billing and Cash Posting Computer Systems
5. Payer Remote Systems
6. Document Imaging
7. Software packages: Word processing, Spreadsheets, internal / external Email, etc
8. Internet
9. Typewriter
10. Copier
11. Calculator

Disclaimer

Northwest Texas Healthcare System, a subsidiary of UHS, is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs/alertline.com or 1-800-852-3449.

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