Marine Technician

Norwalk Cove Marina, Inc.

Job Title: Service – Marine Technician

Overview: The technician is responsible for performing inspections, diagnostics, repairs, maintenance, rigging and installations as efficiently as possible while ensuring quality work.

Accountable To: Service Manager, Mechanical Foreman

Responsibilities:

• Providing clear documentation of service in the form of the 3 C’s (concern, cause, and correction) and time tracking
• Keeping work area, tools and boats clean and organized
• Performing proper diagnostic procedures
• Utilizing computer-based diagnostics, tech manuals, service bulletins, and training materials, etc.
• Following proper shop processes and procedures
• Staying within approved or ‘normal’ job time frames and communicating any unusual delays with the advisor
• Proactively looking for value added service that can increase the hours per repair order and keep the boat in top condition
• Documenting and communicating any additional work needed
• Ensuring work is approved prior to beginning, unless minor, and also of a safety and/or urgent nature
• Submitting a complete parts request to the parts department with all boat information needed to acquire correct parts
• Performing proper & factory-correct repair procedures
• Quality checking each repair
• Removing all tools, rags, parts, etc. from boat
• Cleaning as you work and alert service advisors to any cleaning issues they need to address
• Being aware of time approved on the job
• Assisting the service advisor in explaining work to customers or getting an explanation of customer’s concern when communication is challenged
• Returning all paperwork, keys, and boat to the proper place when finished
• Informing management of any broken, damaged, worn, or dangerous conditions, parts, or equipment
• Striving for 100% customer satisfaction through fixing things right the first time

Preferred Candidate:

• Currently have Marine Engine & System certifications and/or ability to obtain Marine Technical Certifications
• Physically able to handle rigors of job in almost any weather condition
• Have a valid automobile driver’s license
• Prior boating or mechanical experience is a plus
• Being reliable, punctual, and respecting of fellow team members
• Be drug-free with willingness and ability to pass initial drug screening
• Works well with others to execute various tasks efficiently and without supervision
• Spanish is a plus
• Must be able to work overtime in-season

Hours:

• Year round, in season Spring thru Fall 5 days per week, 7:30am – 4pm
• Saturday’s half days in season as needed In-Season (April – July, September – November) must be willing to work weekends and after hours as needed
• Department is closed for 2 weeks starting late December to early January
• This closed time is eligible for CT unemployment compensation and/or vacation time

Compensation:

• Hourly rate based on experience
• Benefits include:
• Medical & Voluntary Dental Vision insurance with employee contribution
• Company paid life insurance
• 401(k) plan with employer matching, (After 1 year of employment)
• Bonus Eligible
• 5 Paid sick/personal days
• 6 paid holidays
• 10 Paid vacation days. Vacation time not permitted April 1 thru July 25 or October 1 thru November 30

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Compensation package:

• Bonus opportunities
• Hourly pay
• Overtime pay

Schedule:

• 8 hour shift

Ability to Relocate:

• Norwalk, CT 06855: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $35