What are the responsibilities and job description for the Guest Service Representative position at Nothing Bundt Cakes Arlington-North?
Position Summary:
To serve Nothing Bundt Cakes guests both in person and over the phone with creative solutions in a warm and welcoming environment. Guest Service Representatives will also perform side work duties for the crafting department, some light cleaning, and some clerical duties.
Requirements:
-Possess a strong sense of teamwork
-Ability to follow instructions
-Has integrity Takes initiative
-Fits the Nothing Bundt Cakes Culture
-Has the ability to work well under pressure
-Outgoing and friendly personality
-Ability to multitask while paying special attention to detail
-Strong sales ability
-Genuine care of others needs
-Ability to work with a sense of urgency
Responsibilities may include but are not limited to:
-Abide by all NBC policies and procedures
-Uphold NBC's image and brand
-Assist other departments when necessary
-Introduce walk-in guests to our bakery and our products with a guest tour
-Assist guests with walk-in orders while using creative solutions
-Suggest balloon sales, show porcelain items, and up-sell with candles and cards
-Assist phone guests by placing incoming orders
-Give cake presentations while preforming quality control tests
-Operate & balance (POS) point of sale with accuracy and efficiency
-Gather guests email addresses
-Keep samples available during all hours of operation
-Maintaining a strong knowledge of NBC's products, prices, and promotions
-Keep retail area clean, swept, neatly merchandised
-Dust all retail surfaces twice per week, including all counter tops, and POS stations
-Duties assigned by crafting department such as fluffing bows and making design pieces
Job Type: Part-time
Pay: $10.50 - $12.00 per hour
Expected hours: 10 – 25 per week
Physical setting:
- Bakery
- Quick service & fast food restaurant
Ability to commute/relocate:
- Arlington, TX 76011: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you older than 16 years old?
Work Location: In person
Salary : $11 - $12