What are the responsibilities and job description for the Customer service rep position at NOUSSCOM?
Do you have a passion forhelping people Be a part of a company that invests in its employeesgrowth and development. Were looking for Remote Customer ServiceRepresentatives with a positive attitude and attention to detail tofacilitate inbound calls.
As a Customer Service Representative youwill be required to update administrative details of customeraccounts and / or direct calls to the appropriate department asneeded.
KeyResponsibilities :
Handlehigh volume of inbound calls from customers and direct them to theproper departments ifapplicable.
Workclosely with other departments to ensure a positive customerexperience.
Strongproblemsolving skills to quickly identify the root cause ofcustomer issues and resolve whennecessary.
Helpexplain contractdetails.
Manageexisting customer relationships that give our customers peace ofmind and worryfreedriving.
Processpayments and set up payment arrangements to resolve customeraccounts.
KeytoSuccess :
Excellentcustomer service communication and listeningskills.
Can work ina fastpaced environment under pressure and with otheremployees.
Generalcomputer and typingskills.
Availablefor immediate fulltimework
Passion forcustomer service and qualitywork
Must be focusedandreliable.
Ability toprioritize Organize andmultitask.
HighSchool diploma or GEDrequired.
Salary andBenefits
Asan industry leader we provides competitive compensation with fulland parttime opportunitiesbut thats just the beginning. Ourbenefitsinclude :
Additionalbonus and incentiveopportunities
Paidtraining and upward mobility we invest in yourgrowth.
401(k) withcompany match after 90days ofemployment
Casualdresscode
Others : 401(k)
401(k)
401(k)matching
Dentalinsurance
Healthinsurance
Paid timeoff
Parentalleave
Visioninsurance
Work fromhome
Last updated : 2024-02-23