What are the responsibilities and job description for the Store Manager position at Novo Coffee?
About us
Novo Coffee is a pioneer of the specialty coffee industry in Denver, Co. We seek to nurture a supportive work environment with a focus on growing staff in their professional development. We value being a relationship-based coffee company: from producers and farmers, to our staff, and outward to how consumers enjoy our coffee. Coffee is great, but people are more important.
Job Overview
We are seeking a Store Manager to oversee the daily operations of a stand-alone retail location. The ideal candidate will prioritize human connection and growth, have a passion for specialty coffee, and have proven leadership skills
Key Responsibilities
● Develop and keep a happy, motivated, and highly skilled staff. This includes hiring, firing,
conducting regular store meetings/trainings, and spot checking operations to maintain excellent standards.
● Ensure the customer experience is positive, and address any negative feedback
constructively and in a timely manner.
● Manage revenue, labor, COGS, and expenses efficiently. Work with management and staff to
improve.
● Collaborate with other store managers to improve consistency and performance.
● Help to grow and maintain the company’s strong community presence and positive
reputation in the local and national craft coffee industry.
●Develop and implement strategies to increase sales and profitability
Qualifications
● Specialty Coffee experience required
● Prior management experience is a plus.
● A passion for serving people - both customers and staff.
● An ability to solve problems quickly and efficiently.
● A growth mindset - always looking for feedback and ways to improve.
● Very well organized and detail-oriented.
● Consistently working a varied shift load (opens, closes, weekends, etc).
● A well developed palate & strong coffee skills
● Strong ability to communicate positively and effectively to staff and customers
This position offers a competitive salary, opportunities for growth and career development, paid health insurance and 2 weeks PTO. If you have a passion for coffee and supporting staff in their career path, we would love to hear from you. Please include a cover letter to share why you think you'd be a great fit for this position.
Job Type: Full-time
Pay: $50,000.00 - $52,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 2 years
Restaurant type:
- Coffee shop
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Application Question(s):
- Have you worked in specialty coffee before? In what role?
- What is your favorite coffee origin?
Ability to Relocate:
- Denver, CO 80205: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $52,000