Customer Service Representative

Novus Glass in Auburn, WA is looking for a Customer Service professional who is looking to take their career to the next level. As a corporate entity with 140 stores in 41 states, we have opportunities for people with all levels of experience from those just starting their career in glass to seasoned leaders. We offer paths to advancement through our industry-leading training programs on essential trade skills and knowledge.

Our Customer Service Representative opportunity comes with a starting salary range of $21 to $25 an hour based on experience.  

And our industry-leading training programs will help you develop valuable skills and knowledge.

As a Customer Service Representative, you will

• Be the face of the branch, providing exceptional customer service to every guest, every time
• Quote, prepare work orders & invoices, and receive payment for all services provided
• Schedule and assign work orders to the appropriate team member.
• Resolve customer requests in a timely and efficient manner.
• Open and close the branch; utilizing closing procedures to ensure all daily financial records are accurate
• Perform all other duties as assigned

You will need

• State issued Driver’s license and clean driving record
• Physical Requirements: Sitting/computer use for extended periods of time

Novus Glass highly values and promotes a healthy work/life balance for our employees.  Our stores close at 5 pm and are closed on Saturday and Sunday, leaving more time for you to enjoy the people and activities you love.  Employees also enjoy paid time off, paid holidays and paid sick days.

Because we believe happy and healthy employees provide the best service to customers, we offer a comprehensive and customizable benefits package that includes medical, dental, vision, life insurance, 401K with company match, and much more.

Apply today to experience everything that Novus Glass has to offer.

Novus Glass is an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.