3rd Shift Receiving Lead

Founded by Elwood Richard in 1968, NOW Foods has grown from a small, family operation to a highly-respected manufacturer of natural health products. Today, NOW Foods manufactures and distributes over 1,400 dietary supplements, natural foods, sports nutrition, and personal care products. NOW’s state of the art manufacturing facilities are GMP-certified, and our quality testing labs are among the best in the industry. The company has over 1,500 employees and its products are sold in more than 60 countries. The company remains family-owned and committed to its original mission: to provide value in products and services that empower people to lead healthier lives.

NOW offers a competitive compensation structure and a comprehensive benefit package which includes medical, dental and vision plans from tier one companies, Paid Time Off, 401k match up to $6,500 per year, educational assistance and company-paid disability and life insurance. NOW employees also enjoy a wide array of unique benefits such as company-paid profit sharing, quarterly bonuses, employee discount, wellness program, company-paid Teladoc and Rx’nGo, and much more! Many of our benefits are 100% paid by NOW – this is why NOW Foods has been awarded as one of the “101 Best & Brightest Companies to Work for” in Chicago FOURTEEN years in a row, and on the National Level EIGHT years in a row!

To learn more about NOW Foods, visit nowfoods.com or like us on Facebook at www.facebook.com/nowfoodsofficial.

POSITION SUMMARY

Working the 3rd shift (10:45pm-7:15am), the Receiving Warehouse Lead performs and oversees the proper procedures for receiving, production staging, receiving transfers, stocking, production put away, shipping transfers, and receiving non-inventory receiving to ensure production deadlines are met and fill rate goals are achieved by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Utilizes Oracle and Discoverer for daily cycle counts, stock inquiries, moves, transfers, adjustments and tracking stocking and receiving errors.
• Works with quality control to ensure inbound raw materials are sampled in a timely manner.
• Resolves errors and customer complaints and ensures corrective measures are put into place. Retrains and coaches employees on errors to increase accuracy.
• Analyzes and documents systems process flow and recommends better solutions necessary to achieve process improvement, increased labor efficiency and expense reduction.
• Ensures all employees perform assigned duties in accordance with the SOP’s and warehouse safety regulations.
• Responds to and answers any questions employees may have during their scheduled shift hours.
• Develops and/or assists in the writing of Standard Operating Procedures for all tasks within their department, based on the direction and review of the supervisor or manager.
• Complies with safety and GMP requirements.

SAFETY STATEMENT RESPONSIBILITY

Supports a culture of safe production and operations; follows all safety rules and procedures. Actively participates in the safety program by: engaging in training activities to learn what constitutes a safety hazard; reporting safety concerns to the supervisor, submitting safety suggestions, and correcting or reporting to the appropriate people when an employee sees a workplace health or safety hazard, until it is resolved. Assists with communicating safety information to new employees. Fulfills responsibilities as outlined in the company safety management plan.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) and one to three years related experience.
• Prior supervisory / lead experience preferred.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

Good problem solving skills required.

OTHERS SKILLS AND ABILITIES

Previous experience with warehousing and lift truck driving required. Proficiency in Microsoft Word and Excel. Must have excellent interpersonal, coaching, training and team-building skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to reach with hands. The employee is occasionally required to ascend and/or descend up to 10 steps at a time; use hands to finger, handle, feel and/or use tape dispensing gun; access product on floor or low shelves; and to operate a hand truck/ pallet jack weighing up to 60 lbs., at 40 inch high level or forklift with a 24 inch step

The employee must frequently lift, move (in some cases drag items), slide, pick/pack and/or place:

• pallets from floor onto side, drag/move up to 10 feet and return to original position at a weight up to 40 lbs.
• 5 lbs., from ground level and place at 61 inches high; return to original position.
• up to 50 lb., bags or boxes from 12 inches up to 36 inches high; return to original position.
• 12x12 boxes weighing up to 75 lbs., from 5 inches off the ground up to 36 inches high.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works near moving mechanical parts, trucks and forklifts; is exposed to high places and must tolerate heights up to 30 feet.

The noise level in the work environment is usually moderate.

It is the policy of NOW Foods to prohibit discrimination of any type, and to afford equal employment opportunities (EEO) to all employees and prospective employees, without regard to race, color, religion, gender, national origin, age, disability, sexual orientation or any other characteristic protected by law.